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Participant
February 3, 2018
Open for Voting

Stop putting icons on my desktop.

  • February 3, 2018
  • 20 replies
  • 6120 views

Dear Adobe,

Since we now have no choice but to use the creative cloud application, please stop putting an icon on my desktop without asking every time you update something. That is so Windows XP. Mac users may like it, buy I run a clean Windows ship and would appreciate having some choice in the matter. Anything else is just rude. Thank you.

Sincerely,

Icon Free and Loving It

20 replies

Participant
January 27, 2023

Commenting that these are user-to-user forums aren't useful in any way. These issues have been raised on both the support channels you've linked to @kglad, but have yet to be actioned (a simple search shows some unresolved from more than 10 years ago). Perhaps if enough of us get behind this issue on a forum Adobe does look at (which is evident by replies from their employees in this thread) things might actually get done.

 

Every time my apps update, a handful will dump icons on my desktop, and there's no option anywhere to turn off the auto shortcut on those programs. It's not all programs though, so we know Adobe can actually fix this issue when they want to. If anyone has had any luck in finding a setting hidden somewhere in the programs or CC, that would be helpful (particularly if any Adobe employees know of this to be able to rectify a long held issue). An issue that has even made its way into university course textbooks as pet peeves of designers using the programs.

kglad
Community Expert
Community Expert
January 27, 2023

again,these are user-to-user forums.

 

 for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

for others, use https://www.adobe.com/products/wishform.html

Participant
January 27, 2023

27/01/2023 and Adobe has dumped icons on my desktop four times in the past week.  I am ****ing sick of deleting Adobe icons.  I've been a user for over ten years, but since I'm OCD about my desktop this is enough to make me start looking for another product.

 

Sort yourselves out

kglad
Community Expert
Community Expert
October 31, 2022

maybe they meant next release after the one that about to be released..

Participant
October 31, 2022

As of October 31 with the latest October 22 update which allegedly fixes the problem, the update actually added a shortcut to my desktop.


Kalvyn Rasquinha
Community Manager
Community Manager
October 13, 2022

Hi @Spartan1986 and others, thanks for the feedback. We'll work to get you back to being icon free with the next release (5.10) of the Creative Cloud app.

October 13, 2022

+1 I have no reasons not to find an alternative program and now I have at least one in favour of doing so.

 

@kglad Your comment is pretty ambigous, as best I can tell you're saying "It happens to everyone but most don't care / see it as a problem"? Doesn't really help those of us who are frustrated by it.

kglad
Community Expert
Community Expert
October 13, 2022

no.  what i stated and meant was maybe 0.1% of people have that problem.  because there are over 20,000,000 subscribers that's still a lot a peope (20,000 in my hypothetical). eg, i don't see that problem.

Participant
October 13, 2022

And maybe 90% of people have this problem.  I'm not sure why you want to be dismissive to people who are having an issue.  I've had this issue with every computer I've owned or worked on.  Every friend I ask has the same issue.  It's been going on for at least a decade.  People have been complaining about it, but it is never addressed.  Many people dont care because they have all their software icons on their desktop.  It doesnt mean that it wouldn't happen to them also.  It's extremely invasive and annoying to those of us who want our desktop to be customized how we CHOOSE!

kglad
Community Expert
Community Expert
September 13, 2022

while this problem isn't unique to those seeing it, most of us don't have this problem..

Participant
September 13, 2022

I'd like to add my two cents to this. Seriously obnoxious behaviour. No other app I've ever had behaves like this. Shame on Adobe.

kglad
Community Expert
Community Expert
February 4, 2018

these are user-to-user forums.

to let adobe know:  Feature Request/Bug Report Form

Participant
February 4, 2018

I know precisely where I posted this, thank you very much. You've no sense of humor. I've given Adobe my feedback numerous times using the link you provided. Nothing ever changes. This is just a little lighthearted frustration shared with the community. Thank you for trying to be helpful. Have a great one.

Kanikas
Community Manager
Community Manager
February 5, 2018

Hi Mabrick,

You may also reference the link for help: Two Adobe update icons in the menu bar or taskbar

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika