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Inspiring
September 14, 2022
Open for Voting

The new "Creative Cloud Desktop 5.x" does not load any updates. The old App loaded everything withou

  • September 14, 2022
  • 0 replies
  • 66 views
The new "Creative Cloud Desktop 5.x" does not load any updates. respectively. The updates are very slow and badly installed. After a restart, I get it out that the app can install an update. Otherwise, the updates start to download and stay exactly at 37%.

The old App loaded everything without problems. Only after the update of the desktop app there are problems



In the Support/Error - Description is that I should look for the error with me. But if before everything worked without problems and mistakes, but with the new version the updates stop at exactly 37%. Why is the mistake then on me?

Please fix the bug so that Creative Cloud Desktop will work again.

The error is not due to the user. The error must be due to the software.