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lillilocs
Participant
March 27, 2025
Open for Voting

The new profiles login is a nightmare

  • March 27, 2025
  • 1 reply
  • 243 views

I have Creative Cloud provided by my employer, I do not have 2 creative cloud subscriptions. I do not understand the logic behind forcing every creative cloud user to choose "personal" or "company" login each time they login. I have to login at least 3-5 times to finally access my creative cloud subscription. 

 

Even simple things like browsing behance turns into a 15 minute process just to login. I understand SOME people have 2 subscriptions and want to keep work and business separate, but I doubt that is the majority of us and it is a huge time waster for me. 

1 reply

kglad
Community Expert
Community Expert
March 27, 2025

something's wrong.  once you select a profile and sign in, you should not have to sign in again unless you explicitly sign out, your subscription ends or there's a local problem.

Tarun Saini
Community Manager
Community Manager
May 29, 2025

Hi 

@lillilocs

,

Thanks for reaching out! Please check this article and let us know if that helps- https://adobe.ly/4dHtXzp

 

Regards,

Tarun