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Participant
May 13, 2023
Open for Voting

Urgent Assistance Needed: Adobe Creative Cloud Account Access Issue Impacting Education

  • May 13, 2023
  • 2 replies
  • 163 views
Hello everyone,

I hope this post finds you well. I am in urgent need of assistance with a critical issue I am facing regarding my Adobe Creative Cloud Enterprise School package. In addition to the access problem, which I previously mentioned, I want to highlight the significant impact it is having on my education.

Due to the ongoing issues with the Adobe Creative Cloud, I am regrettably forced to take a month off from my classes, which will result in me missing two one-month classes, equivalent to six credits. This setback is particularly detrimental to my education in 3D animation, as practice is crucial for maintaining muscle memory and skill development in this field.

I am reaching out to this community in the hope that someone can help me find a swift resolution to this problem. It is vital that I regain access to the Adobe Creative Cloud apps promptly, enabling me to continue my studies uninterrupted and maintain the progress I have made thus far.

If anyone has any insights, advice, or suggestions on how I can expedite the resolution process or communicate effectively with the Adobe support team, please share your expertise. I am eager to rectify this situation promptly and resume my studies in 3D animation.

Thank you in advance for your assistance, understanding, and support in helping me overcome this challenging setback and ensuring a successful continuation of my education.

Best regards,

Brad Behnke

The Los Angeles Film School

b.behnke@lafilm.edu

aceand3d@outlook.com

 

 

2 replies

kglad
Community Expert
Community Expert
May 13, 2023

exactly what problem are you seeing?

Aceand3dAuthor
Participant
May 13, 2023

Okay so I got on your chat for adobe's chat and I tried to get a hold of a human being and I was told that I have to buy or pay for an account to talk to Human on the chat which means they never fixed it yesterday like they told me but I also did get on Adobe for about 5 minutes but that all changed really quick and I have no access