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Inspiring
December 21, 2023
Open for Voting

Verification Code Scam

  • December 21, 2023
  • 13 replies
  • 1893 views

Hi there, more of a heads up than anything. I recieved a prompt to update my password earlier. When trying to do so, my 6 digit verification code came from a UK mobile number (+44 7935 718317) via SMS with just a 6 digit code and nothing else instead of from the usual Adobe official account. I was able to phone it and leave - shall we say - an impolite message, but just be careful if you're resetting your password any time soon. I'm not sure exactly what's happened there, whether someone has access to my account or it's something on Adobe's side, but just be vigilant.

    13 replies

    kglad
    Community Expert
    Community Expert
    December 21, 2023

    you did post there and i moved it here because this is the location most likely to get adobe employee attention.

    Inspiring
    December 21, 2023

    Oh, sorry, I thought I'd put it in a general discussions thread, not sure how I ended up in ideas. Where is the best place to post this?

    kglad
    Community Expert
    Community Expert
    December 21, 2023

    thank you for that.  

     

    i wonder if this issue is related to the spoofing of some adobe community experts currently occurring on these forums.

     

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    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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