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Participant
January 5, 2025
Open for Voting

Why is there still no solution for the gigabytes Adobe apps keep wasting in Locall AppData folders

  • January 5, 2025
  • 1 reply
  • 134 views

I nearly bought a new SSD for my computer becaus my 512 Gb OS and program disk was almust full. Luckily I came across the TreeSize File app from JAM Software, which was able to show me that Adobe logfiles were gobbling up 130 Gb of storage space in the Local AppData folder of my C-drive. By checking what files were stored and Googling them I found out that almost all of them - having the Windows/dmp-string in the name - could be eliminated.  I freed up 125 Gb on my C-drive, avoiding the need for a new one.
During my Googling exercise I came across discussions in the Adobe community forum  from 2018 and before until at least 2023 about the subject of  log- and other data being stored forever in the Adobe resource folders without them being removed. Promises to see to this issue so far have not been kept. Could Adobe at least mention the issue and its solution to prevent other users from having to invest in new drives without the need for it?  Thanks in advance.

1 reply

kglad
Community Expert
Community Expert
January 5, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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