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J
Joe Hohner
Inspiring
July 2, 2018
Open for Voting

P: Folder Favorite Setting Cannot Be Changed

  • July 2, 2018
  • 95 replies
  • 3574 views







After installing the latest release of Lightroom Classic 7.4 I'm unable to unmark my favorite folders.  In other words, folders that were marked as favorites before the latest release can no longer be unmarked.  I can, however, select a folder that was not a favorite before release 7.4 and mark it and also unmark it as a favorite.  I use this feature a fair amount so I'm pretty sure this issue started after the latest release but I cannot be sure.  Thoughts?  Seems like one of those pesky software bugs to me. I'm an experienced user so I do not think this is some type of user error.  The catalog is my master catalog and has about 600,000 images.  I did not have any favorites marked in my sub catalogs before the release.  They work fine but, again, the problem seems limited to the folders that were marked as favorites before the release.

[Update: All of the reports here except one can be explained by the confusing design of LR's "favorite groups".  See Robert Somrak's post and John Ellis' post. Thus, this topic is marked as an Idea, rather than Not A Problem, to capture the concept that the UI design is very confusing.

Patrick Philippot identified a bug where right-clicking an unselected folder creates two folder groups. It has been forked into this bug report.

There's another topic expressing similar confusion. I'm not going to merge the two, since that will hide all the useful replies.

- John Ellis, 3/10/20]

    95 replies

    Show previous replies
    S
    Samoreen
    Inspiring
    October 16, 2018
    Please remove the "Not a problem" tag.
    --Patrick
    S
    Samoreen
    Inspiring
    October 16, 2018
    Not fixed in LR 8.
    --Patrick
    S
    Samoreen
    Inspiring
    October 16, 2018
    Not fixed in LR 8.
    --Patrick
    E
    Elvir
    Participant
    October 14, 2018
    I have the same problem on a Mac. Patrick Philippot described it perfectly. Adobe, please fix it. Thank you.
    E
    Elvir
    Participant
    October 14, 2018
    I have the same problem on a Mac. Patrick Philippot described it perfectly. Adobe, please fix it. Thank you.
    S
    Samoreen
    Inspiring
    August 27, 2018
    > This would keep the behaviour consistent with how library thumbnail flagging/rating works... even if your mouse is not on a selected thumbnail and you right click to change rating etc. it only applies the change to the one you right clicked on.

    Which brings us back to my comments in these threads :

    https://feedback.photoshop.com/photoshop_family/topics/folder-favorite-setting-cannot-be-changed

    https://feedback.photoshop.com/photoshop_family/topics/lightroom-ui-not-managed-as-a-finite-state-machine-ijo0smp14hryw
    There's a frequent confusion in the Lightroom UI between selected folder and right-clicked folder that explains other long lasting bugs.
    --Patrick
    AviMathur
    Adobe Employee
    AviMathur
    Adobe Employee
    August 27, 2018
    Hello Bruce,

    Thank you for your critical observation, we have logged this as bug.
    Thanks for reporting, Keep up the good work.

    Thanks,
    Akshay
    B
    bhousto90
    Legend
    August 25, 2018
    Ok I followed your steps and found the following:
    When you have a selected folder [A] and then right click on a 2nd folder [B] (that is in a highlighted but unselected state) and mark as favourite it adds Folder B as a individual favourite (as you wanted) but also additionally marks  A & B as a group (which is your unexpected result).

    This also explains what happens when you try the unmarking them. B is marked twice, A is marked once.

    So at this time the workaround is to right click & mark only the selected folders to get expected results. (This is how I was doing my earlier testing)

    Hopefully someone from Adobe will read this additional info and acknowledge the double marking (as group) as a bug. This would keep the behaviour consistent with how library thumbnail flagging/rating works... even if your mouse is not on a selected thumbnail and you right click to change rating etc. it only applies the change to the one you right clicked on.
    Bob Somrak
    Bob Somrak
    Legend
    August 25, 2018
    Bruce,

    I think you have identified the issue but the problem is the documentation says "SELECTED" folders are put in a group.  As Patrick says, if you select a folder and then right click another folder WITHOUT actually selecting it than it will consider the selected and unselected folder as a group.  This may be by design but I consider it a poor design.  You should have to PURPOSELY  SELECT multiple photos to put them in a group.  The present design makes it TO EASY to create a group by accident which it think is causing the confusion.  
    M4 Pro Mac Mini. 48GB
    S
    Samoreen
    Inspiring
    August 25, 2018
    Sorry Bruce, but I disagree.

    Re-read my example. If folder A is selected and if I right-click folder B (which is not selected) A and B are marked as favorites. I never wanted A to be added to a non wanted favorites group. Now if I right-click A (which is still selected), the available command is "Mark Favorite". This doesn't make sense since it is already marked as a favorite.

    The unmarking process is not more logical. Now select both A and B, right-click B and select "Unmark favorites".  A is no longer a favorite and B is still one that you can no longer unmark from the Folders pane. You have to do this from the Grid View drop up menu.
    --Patrick
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