P: Folder Favorite Setting Cannot Be Changed

Forum|Forum|7 years ago
July 2, 2018
95 replies
3574 views

After installing the latest release of Lightroom Classic 7.4 I'm unable to unmark my favorite folders. In other words, folders that were marked as favorites before the latest release can no longer be unmarked. I can, however, select a folder that was not a favorite before release 7.4 and mark it and also unmark it as a favorite. I use this feature a fair amount so I'm pretty sure this issue started after the latest release but I cannot be sure. Thoughts? Seems like one of those pesky software bugs to me. I'm an experienced user so I do not think this is some type of user error. The catalog is my master catalog and has about 600,000 images. I did not have any favorites marked in my sub catalogs before the release. They work fine but, again, the problem seems limited to the folders that were marked as favorites before the release.

[Update: All of the reports here except one can be explained by the confusing design of LR's "favorite groups". See Robert Somrak's post and John Ellis' post. Thus, this topic is marked as an Idea, rather than Not A Problem, to capture the concept that the UI design is very confusing.

Patrick Philippot identified a bug where right-clicking an unselected folder creates two folder groups. It has been forked into this bug report.

There's another topic expressing similar confusion. I'm not going to merge the two, since that will hide all the useful replies.

- John Ellis, 3/10/20]

Show previous replies

Bob Somrak

Legend

Rikk
I have similar issues with favorites selection/unselection in the Folders Panel. It seems to work ok from the dropdown above the filmstrip. In the folders panel it quits working on a random basis with various issues

1. sometimes the right click menu will not show unmark favorite if the folder is already marked or will not show mark favorite if the folder in unmarked.

2. marking/unmarking a parent will sometimes mark/unmark a child and sometimes it doesn't. Totally random.

The above seems to work ok in the dropdown.

M4 Pro Mac Mini. 48GB

Rikk Flohr_Photography

Community Manager

I am not able to duplicate what you are seeing Duane. Verify in Help>System Info... that you are using version 7.4.

What OS are you using?

Rikk Flohr: Adobe Photography Org

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DuanePDX

Participating Frequently

Same here. Using Classic 7.4 release on Windows 7.

JohanElzenga

Community Expert

Seems this has been reported before: https://feedback.photoshop.com/photoshop_family/topics/folder-favorite-setting-cannot-be-changed

-- Johan W. Elzenga

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DuanePDX

Participating Frequently

Sorry, I wasn't specific. Favorite Folder. Lightroom Classic CC 7.4 release on Windows.

I'm referring to setting a favorite folder in the Folders panel. Before I could right-click on a folder and select "Mark Favorite", and a tiny star would be attached to the folder icon. If I then right-clicked on it and picked "Unmark Favorite" the star would disappear. Now Unmark Favorite doesn't work. The star remains.

tomjhun

Participating Frequently

Duane, I'm assuming you are talking about flagging (either flagged or rejected). If I am wrong ignore the rest of this comment. I am using LR Classic version: 7.4 [1176617] and I flag or reject in either the Library or Develop module by either using the keyboard "P" for pick or "X" for reject. To unflag either of these I use the keyboard "U". Right clicking and selection from the Set Flag menu item or using the Set Flag menu item from the photo menu work as well. I haven't seen any change in the way this works (unless you count the keyboard change in Lightroom CC). Let me know if I missed the point and like Johan suggests, give specific details on what you are using and how you mark your favorites.

JohanElzenga

Community Expert

Favorite what? Folder? Preset? Profile? Which version of Lightroom? Windows or Mac?

-- Johan W. Elzenga

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DuanePDX

Participating Frequently

Lightroom Classic: Unmark Favorite worked in earlier versions but not with the latest.

S

Samoreen

Inspiring

Hi Sunil,

Please unmark this as "not a problem". It's a reproducible bug.