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Califdan2
Inspiring
May 29, 2024
Released

P: Provide list of images that are being synced in each direction in LrC itself

  • May 29, 2024
  • 36 replies
  • 4388 views

PROBLEM

Prior to LrC/13.3,  In the Lightroom Sync tab of the Preferences dialog there was a list of images that were in the process of syncing with the Adobe Cloud.  This was removed as of LrC/13.3 when the cloud sync architecture was updated to improve performance and reliability.   

 

However, we are still seeing a large number of situations where numbers of images get stuck in the sync process and just sit there in limbo without change,  Other than being able to see how many images are in process each way, there is no place in LrC to see which images are involved other than a lenghy and complicated process to generate and then decipher a diagnostic report.  In addition it is not clear how to read those diagnostic reports.

 

PROPOSAL

Someplace in LrC itself, please provide a list of the images that are in the process of syncing in each direction.  If possible, inlude which direction they are going and what is being synced (just metadata, full image, etc.)

 

Thanks

36 replies

Participant
June 26, 2024

I would also welcome to bring back the feature of seeing a synch issues list directly in LrC. I have managed to clear one synch issue by downloading and familiarising myself with the Diagnostic Report but it is rather time consuming and convoluted. Trouble shooting prior to LrC 13.3 was much easier.

drolmala
Participant
June 25, 2024

I agree! 

Participant
June 25, 2024

You're right! This isn't what we're asking for! I had 7 images stuck in sync in LrC 13.3. There was NO files or errors listed on the sync status page. Had to go to tech support for a solution.

stphoto219
Participant
June 25, 2024

This is keeping me from upgrading to the latest release with the new Generative Fill. First time I had a failed upgrade in Lrc. Bring it back, Adobe or, at least, fix it.

RogerAH
Participant
June 25, 2024

Sync has never been good, but it is now impossible - please either bring back the old not so good version or sort out the new version.

jemostrom
Participant
June 25, 2024

Yep, removing that info from LR Classic was not a good decision

Known Participant
June 25, 2024

Why has the information as to what is causing the synch issue been removed. It is madness. Please please bring it back! 

aMemoryCaptured
Participant
June 25, 2024

Definately feel we need something to show what the sync is working on and where it is getting stuck.  Otherwise it is just a black box.  

calm_determination0D44
Inspiring
June 17, 2024

I just ran into a sync issue and of course I have the issue with the rest of you all. With everything going on with adobe in the last week or so, are they just trying to push people away from their products?

Participating Frequently
June 15, 2024

I used this feature a lot before it was removed. Since there are sync issues pretty regularly and there used to be a way to identify them it seems silly to remove a feature.

 

I have 5 photos endlessing syncing and no way to fix it. That's frustrating.