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Participant
October 31, 2017
Released

P: Support for HEIC file format (Windows)

  • October 31, 2017
  • 331 replies
  • 7241 views

Support for HEIC file format was included in Lightroom CC but still is needed in Lightroom Classic.  When will it be added?

[HEIC image support was added to LR 7.4 (for Mac OS 10.13 or later) and LR 7.5 (Windows 10).  (We're now at LR 8.2.1.) See https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html.  

- John Ellis]

331 replies

Participating Frequently
February 13, 2018
@188115 (1) That's not the point, it's not a special/new feature or functionality. LR continually adds supports for new cameras (D850, A7R3, and on and on) and yet this camera, which is the most used in the world, is not having support added for its file type. That's crazy. (2) If you think LR users don't care about having their iphone pictures supported/in the same catalog, I'm guessing you also worked for a camera company in 2010-2011 and argued that mobile photography will never kill point and shoots. <shakes head>
michaelg11276540
Participant
February 13, 2018
The comment about 'preferring higher quality formats' is missing the mark. The core issue is that MANY photographers shoot photos with their iPhone AND their traditional cameras. I just got back from New Zealand where I shot many photos with my iPhone X and my Sony A7R3. For storage optimization reasons, the new HEIF/C formats are fantastic. Lightroom Classic CC is my main photo DAM and all those iPhone photos are just black squares. As pointed out already, Adobe isn't 'evaluating' these formats as they ALREADY SUPPORT THEM IN L-CC AND PHOTOSHOP. They just haven't released support for LC-CC. Adobe pushed us Classic users into subscriptions by promising fast and timely updates 'now that you are on a subscription plan.' But dragging their heels on the default photo format for the what has become world's biggest camera installed base is just plain insulting.
john beardsworth
Community Expert
Community Expert
February 13, 2018
30 votes - the phones might be widely adopted, but aren't LR users preferring higher quality formats? We'll  be able to tell what future Adobe plan for Classic based on more important things than their rushing to support a single image format. Fix the bugs, then support it.
Participant
February 13, 2018
Well... Yes.
I would expect them to adopt as soon as possible the new image formats being adopted on widely popular mobile phones.
The fact that they did in Lightroom CC a little while ago speaks to the fact that they do believe it’s important to them too. It just looks like they’re investing most of their efforts in the development of Lightroom CC while Lightroom Classic CC is becoming more and more of a second class citizen. I think it’s a dangerous strategy since Lightroom CC doesn’t fit everybody’s needs and some customers like myself might end up migrating to the competition (I’m looking into it, because I’m becoming more and more worried about the future of Lightroom Classic CC).
New lenses and camera bodies are added to the app on a regular basis, why not image formats? It’s not a technologically outrageously complicated thing to do and the number of apps that already support the new format illustrates this too.
john beardsworth
Community Expert
Community Expert
February 13, 2018
30 votes.... Maybe it will become a widespread image format among LR's target userbase, but should one expect Adobe to rush to adopt every feature that Apple add to iOS? Where it makes sense, they do - eg they take advantage of the ability to shoot DNG .
michaelg11276540
Participant
February 13, 2018
The fact this didn't make it into 7.2 is VERY disappointing Adobe. Just hard to reconcile 8 months since the iOS 11 beta where this first became the clear direction for iOS photo & video formats. Adobe dropping ball.
Participating Frequently
February 13, 2018
I have looked over the documentation for today's 7.2 update but don't see any reference to HEIC/HEIF support. I can't believe it would have been left out... somebody please tell me I'm wrong.
ebigmacAuthor
Participant
February 9, 2018
Greg, Thanks for taking my basic request (have LR Classic read HEIC like LR CC does) and point out how it really should be implemented. We can only hope that the delay in adding it to LR Classic is due to the time that it takes Adobe how to figure out how to open a HEIC file in a non destructive way and let us work with it.
michaelg11276540
Participant
February 9, 2018
+1 on this. It's insulting to add support to L-CC and not Classic CC. And a BIG +1 to @gregkuhnen comment about how to support it natively.
Participating Frequently
January 25, 2018
Don't worry Steve, now that LR is "cloud" software it can be continually updated! Oh wait, except they have the code for this but it's still not updated. Never mind...