P: Support for HEIC file format (Windows)

Solved Issues: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom?topi...

Implemented Ideas: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom?topi...

1. You don't provide official responses here. So, that's not better than conventional bug reporter.
2. Prioritizing is not enough. You must fix all popular issues - not only the top of them. Especially, when we are speaking about SUBSCRIPTION. Users purchase working software during some period of time - not only on the moment of purchase. They pay you money, you spend them but don't give working product to users. That sounds even like a scam.

> Adobe is so disrespectful to users that they don't have bug reporter

Dmitry, have you considered it a slightly different way? Most bug report forms are a black hole. You never know whether anyone else has the same problem, let alone whether there's a workaround. But Adobe have been willing to make their bug reports completely public, and let us discuss them and vote on them. 

Whatever the numbers, whether it's 1/1000 or 1/100,000 users who report a bug, seeing the numbers in relation to other bug reports still helps prioritize (after all, only 1/1000 or 1/100,000 would have reported the other issues requests too).

Usually, only 1/1000th user reports the issue. But because Adobe is so disrespectful to users that they don't have bug reporter, I think, only 1/100,000th user reports the issues to Adobe here. 30 votes means 3,000,000 users have the same problem. At least.

@188115. I voted just a couple of ours ago myself after searching for info on the matter, and the counter was at 25.

A month is not long, and we don't know the details of the bug. It was 30 votes before today's announcement, no more since.

@188115. Victoria’s post was from a  month ago. The disappointment (at least for me) comes from today’s release that’s still not addressing the issue. And since the 7.2 update just came out today, it’s a bit premature to say that 30 votes (within a few hours of the release of the update) is not significant IMVVVHO.

Most customers don't know this site exists.

As Victoria explained before me, they hit bugs supporting this format. At least, unlike psb, you can get the files catalogued. But when you think how many iPhones are out there, only 30 votes indicates it's not a huge priority for customers.

They just don't care about the needs of users. It has been always like this. They even don't have bug report system - only this place where users can to weep with each other about issues that they experience.