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Participant
October 31, 2017
Released

P: Support for HEIC file format (Windows)

  • October 31, 2017
  • 331 replies
  • 7231 views

Support for HEIC file format was included in Lightroom CC but still is needed in Lightroom Classic.  When will it be added?

[HEIC image support was added to LR 7.4 (for Mac OS 10.13 or later) and LR 7.5 (Windows 10).  (We're now at LR 8.2.1.) See https://helpx.adobe.com/lightroom-cc/kb/heic-files-support.html.  

- John Ellis]

331 replies

Participating Frequently
June 13, 2018
P.S. don't know why it is double posting and can't seem to fix it
Participating Frequently
June 13, 2018
With respect, comments to the effect of "they said they are working on it" are irrelevant. No paying customer needs to be quiet about pain points they are encountering. People who hate the new Macbook keyboards are very vocal and they voice their opinion daily and continually. If D850 shooters (or name your camera) didn't have file format support for *10 months* post the release of that camera, I'm sure they wouldn't just ask once and then sit silently and wait. I can't even imagine the outcry. I have heard there is a decent-sized LR update coming this month. We'll see if Abode deigned to make this part of the cut.
Participating Frequently
June 13, 2018
With respect, comments to the effect of "they said they are working on it" are irrelevant. No paying customer needs to be quiet about pain points they are encountering. People who hate the new Macbook keyboards are very vocal and they voice their opinion daily and continually. If D850 shooters (or name your camera) didn't have file format support for *10 months* post the release of that camera, I'm sure they wouldn't just ask once and then sit silently and wait. I can't even imagine the outcry. I have heard there is a decent-sized LR update coming this month. We'll see if Abode deigned to make this part of the cut.
Participating Frequently
June 11, 2018
Alright, I have just stopped using Lightroom for the management of all my new photos, as handling separate folders in parallel for HEIC and HEVC doesn't cut it. I will be using Apple Photos from now on, despite its weakness in editing because I can't spend three hours every time I want to empty my phone.
Participant
June 11, 2018
Cancelling my Adobe Photography subscription because of this blatant oversight in Lightroom Classic.  For now, using ACDSee Photo Studio for Mac, which is actually pretty decent for viewing and managing photos.  Will probably use Luminar when they add the asset management feature.  Lightroom hasn't worked well for me for a long time anyway with lots of bugs and lag, and on a high end iMac.
Inspiring
June 10, 2018
Pretty frustrating and disappointing by Adobe. I only just discovered that all my photos I was importing and carefully storing in LR were imported with a lossful conversion and that there is still no support for HEIC format. 😞 I am seriously starting to consider stopping my subscription and moving to an alternative tool.  
Participating Frequently
June 9, 2018
ProDesignTools - having worked in a software development house for 30yrs, I beg to differ; no delivery dates for 'maybe' features, but we gave firm dates for features that actually *were* planned. Therefore, I take fuzzy promises as just that - fuzzy and unclear, that may actually never be delivered on.
Participating Frequently
June 9, 2018
Damn right, John, who do these paying customers whiners think they are!
john beardsworth
Community Expert
Community Expert
June 8, 2018
It's perfectly sensible that Adobe wait to see if their customers actually bother using this new format before addressing the technical and legal/licensing issues involved in supporting it (just like Microsoft appear to have done). You aren't forced to use this format, and have quality alternatives on the same devices. They have said they will support it soon, yet that somehow amounts to "ignoring" and "lying". Right....
Participating Frequently
June 8, 2018
Don’t worry, they’re probably very qualified and absolutely not working on this feature that they deem non essential. Ignoring us and lying to us basically.