P: Support for importing Live Photos (iOS 9, iPhone 6s)

I facing this bug since over 8 months. 50% of my Live Photos are shown as green thumbnails and cannot be playbacked. For a commercial software in this price class a weak performance.

Dear Adobe Team: When will this BUG finally addressed?

Thanks for this info.  Works even in my ancient LR4!!!!  When is LR7 being released?  Don't want to get 6.8 now....

Thanks!
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Hi. It still doesn't work with Lightroom Mobile, right? I have LR mobile set to automatically import from my iPhone, and I only get the .jpg images, not the .mov movies. I just imported all my photos from our iPhones using the cable and indeed the .mov files were imported, but it was slow and I also got a lot of duplicate .jpgs. LR Mobile should import the .movs and the .jpgs.

I think the API was just released. https://developer.apple.com/live-photos/ So, hopefully you can introduce live photo support in the native iOS app.

That worked a treat John. Thanks so much!!

Scott unfortunately the Recently Deleted album only has the ones I had deleted from my phone directly, so in other words rejects!! Thanks for the thought, though. 

Thanks very much for this John, I will do 

Right click on the file in Lightroom, click "showing finder", or "show in explorer".  See if there's a JPG file on your hard drive beside the movie file.

It's probably that Lightroom assumes the JPG is a cover photo for the movie.  So Lightroom may not have touched it at all.

If you find them there, copy them out to another folder.  Just the JPGs, not the movies.

My pleasure-I was not aware image capture could get around the Recently Deleted movement of deleted files. I thought it just put them there which would account for them not being in the trash anywhere.  I do not mean to beat a dead horse...but did you find the Recently Deleted album?  Anyway, If you have a genius bar near you, they may be able to recover from the phone directly if that is even possible.  Last thought, did you send ANY of the files to friends or grandparents, etc.... You may not get all of them back that way, but not ALL would be lost.   Post Katrina, some folks down here were able to recover some of the lost 'hard copy' images because family and friends had them out of state...  sp

Scott thanks so much for taking the time to reply so promptly. I used an importer called Image Capture and I'm afraid they immediately disappear, not even in trash. But good point, I'll google that and check. Will also look into the embedded jpeg thing, but I feel like that might have been mentioned above it was a thing? Anyway, all good ideas. Have already checked iCloud and I don't have it turned on but will now. Anyway, thanks again. 

Do not despair  just yet!
When you delete an image, it goes to a folder  in Albums called Recently Deleted that have to be emptied manually unless you wait 30d and then they are autogamagically deleted I believe.  Check in that folder to see if your newborn photos are there.  

Do you have iCloud Photo Library on?   if so they might be in your iCloud account also. Or if you put them in an iCloud Shared Album, they could exist there maybe independent of your iPhone?

The movie file may have also imbedded a jpg in it when it transferred and Lightroom just cannot see it?  but it exists? and someone with much greater knowledge than I can assess and help you pull them out?

Finally, if you do not take any more pics for a short time ( or have not taken many), the images MAY be able to be recovered from the area in memory they were stored.  not sure about that with a phone, I know that can happen with DSLR's memory cards and certainly on a computer hard drive.

I hope at least one of these hits the mark or is at least close to it.

Good luck with it-sp