Skip to main content
F
FeedbackCommunityMember
Inspiring
November 8, 2016
Released

P: Ability to export more than 15 photos at a time

  • November 8, 2016
  • 81 replies
  • 2218 views

Here is our conversation about CS and me
Naveen GK: Hello! Welcome to Adobe Customer Service.
Naveen GK: Hi Yeung
yeung y: Hello
yeung y: i have a question
yeung y: how can I do unlimited dng export to jpg on my iOS and android Lightroom mobile
Naveen GK: I understand that you would like to use Lightroom free trial on ipad. Is that right?
yeung y: Correct
Naveen GK: Let me check and help you with that.
Naveen GK: May I place this chat on hold for a minute or two, while I check the information for you?
yeung y: Of course, thank you
Naveen GK: I'm sorry, Yeung . It's taking time please allow me few more minutes.
yeung y: Please
Naveen GK: Thank you for staying online
Naveen GK: I checked and see that there is no subscription under this account: [removed]
Naveen GK: Since you are using the trial version, I'll transfer the chat to our technical team to check and help you better. Please stay online
yeung y: And also one more question
yeung y: and also when I'm using android Lightroom mobile , For example I have 5 dng files convert to jpg , once I tag the photo from left to right , e.g : 1.dng , 2.dng , 3.dng , 4.dng , 5.dng , the final concert files is not in sequence , like 3.jpg , 1.jpg , 2.jpg , 5.jpg , 4.jpg . Is it normal?
Naveen GK: Yeung, we are from customer service team and our technical team will be able to check and help you with that. Please stay online
yeung y: Thank you so much info: Please wait while we connect you to a representative.info: You are now chatting with Priyank Dubey. Please don’t close the chat window or browser tab since it will end our chat session.
Priyank Dubey: Hello! Welcome to Adobe support.
Priyank Dubey: Please allow me 1-2 minute(s) to review your account details.
yeung y: Thank you
Priyank Dubey: DNG is only available for iOS not for Android yeung y: It's work android as well
yeung y: The latest Version
Priyank Dubey: Allow me one minute
Priyank Dubey: Oh Yes I am sorry it is only for specific Phones support Raw format
yeung y: It's work on iOS and android
Priyank Dubey: I am sorry but can you elaborate what you mean by unlimited dng Export?yeung y: Because I can only export 15 dngs file to jpg every time
Priyank Dubey: What if you try to select more, Are you getting any error?
yeung y: Got the message from the app
Priyank Dubey: What message?
yeung y: I need to run the app now, may be disconnect our conversation yeung y: How can we keep chating ?
Priyank Dubey: You can send the screenshot here
Priyank Dubey: contact us back and refer to case # 0220217102
yeung y: Your file was successfully uploaded: image.png.
yeung y: Cannot click over 15 files
yeung y: It happened any convert not even dng file
Priyank Dubey: There are no such Issue that has been reported
Priyank Dubey: You may try to create another collection and then check
yeung y: Pls wait
Priyank Dubey: ok
yeung y: Pls wait 1-2mins
Priyank Dubey: ok
yeung y: What do you mean another collection?
Priyank Dubey: Allow me some time
Priyank Dubey: okay, I have just checked on my end, You can only export 15 images at a time yeung y: Ohhhhhh
Priyank Dubey: There is no way to increase that Limit
yeung y: Even I join the Adobe plan ?
Priyank Dubey: Yes
yeung y: Both happen android and iPhone ?
Priyank Dubey: Yes
yeung y: It's bad news for some user like me when use iPad Pro to run Lightroom mobile app , when we edit all the raw photo . It's only export 15 images at one time .
yeung y: I like to use iOS system to run your app more than Mac or Windows because of the weight and very convenience
Priyank Dubey: You can sync as many images as you want and Use Lightroom Desktop to Export as many pictures
Priyank Dubey: but Lightroom Mobile is a very light version with only minimum functions
yeung y: I understand your point
yeung y: This is not a big problem for every users yeung y: As I told you I like using iPad to edit the photo when I travel or on the train
yeung y: Hope you discuss your engineer team to get a better performance on next version , nice to talk to you Mr. Bubey
Priyank Dubey: You can also post your suggestions on feedback.photoshop.com
yeung y: Just refer the case #0220217102 to the website?
Priyank Dubey: No
Priyank Dubey: You need to type in your actual problem
Priyank Dubey: case # are for Support only
yeung y: Ok , thank you for your sharing , bye
Priyank Dubey: Bye Bye!
info: Your chat transcript will be sent to [removed] at the end of your chat.

    81 replies

    Show previous replies
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    December 17, 2017
    Yeah this sucks, it needs to be fixed. I uploaded 470 files into photos then uploaded them to the cloud, edited them all and now i want to export them into the files app on my iPad and i have to do it 12 at a time.l I don’t need the ability to add them to photos, i want export them to google drive or Dropbox.
    J
    JulieEdwards
    Known Participant
    December 16, 2017
    Im a professional photographer that regularly edits and sends via ftp over 100 images from my ipad. This involves ingesting, editing and exporting. Yes more than 15 images per export is very much a requirement- at the moment i do it on each images as i finish editing it. Not ideal
    K
    Kastphoto
    Known Participant
    December 16, 2017
    Seriously it makes no sense for us to only be able to export 15 photos at a time. If you need to leave Lightroom active during export fine, but please remove this restriction! Also why are my 25Mb raw files being exported at 5MB jpg on Lightroom Mobile when the same files are rendered out as 15MB or more jpg files from a desktop Lightroom. Are you compressing further on Mobile? This is not acceptable if you indicate ‘maximum available.’
    K
    kane_porter
    Participating Frequently
    December 4, 2017
    This totally sucks balls, i just done a shoot, am on route home and now am unable to get the pictures onto my drive as i got to 15 at a time, takes ages to render them and then only 15, so i got to do this so many times its just stupid. Ipadpro more than capable, yet i have to repeat this so many times, i may as well just remove it from my work flow and go to classic, why they cant make this work i will never know, who shoots just 15 pics? Just did an event of 400 pics, anad a baby shoot for 97 pics, i am not at home, but wanted CC for travelling so i can work while i move and upload while i travel, 15 however is soo painful to be almost useless.
    B
    blueveek
    Participating Frequently
    November 29, 2017
    I’d be perfectly happy to keep Lr running in the foreground during an export.
    Joshua_Haftel
    Adobe Employee
    Joshua_Haftel
    Adobe Employee
    November 27, 2017
    Thanks for the feedback everyone. There's tons of reasons for this limitation (both historical and current) however it's clear we need to reconsider how to support different workflows in which exporting is important.

    One of the biggest issues still is that Lightroom (and other apps that write to and interact with the filesystem) cannot run in the background. An app like Lr is able to continue running in the background for up to 15 minutes after the user closes the app, but only until the iOS memory manager needs to recover the memory currently used by Lightroom (which is actually quite considerable, as we're doing quite a lot of heavy lifting of large files). Some apps can get around this temporarily by using a GPS-based wake-up mechanism (something we are exploring currently) which lets the app launch once in the background if the location has changed significantly (this is a trick that apps like Google Photos and Dropbox use to get around this background limit) but it only works once and only if you're moving around.

    The multi-app/multitasking approach that Apple is improving on within iOS 11 (especially on iPads) gets around this limitation to some degree, but not perfectly.

    There are other issues / limitations as well, so something certainly we'll need to keep noodling on.
    K
    Klickflip
    Known Participant
    November 9, 2017
    Hope you don’t mind if I comment to why..
    Very bemused tbh why you are asking this .. are the developers not consulting professionals and keeen amateurs through to snap happy bloggers, holiday / travel people and the youth obsessed with selfies?

    Let’s take a few scenarios
    Holiday photos - I imaging most would take 100 on their holiday maybe more if they are a ‘traveller’ type. And those people would like to firstly save graded version to their iPad / iPhone
    - just to show people in person and save and look back on yourself ,.
    And post to their Facebook, share with family not on Facebook (again take your iPad round and show them is a nice way to do it, or maybe iCloud or Dropbox) and maybe print.
    - now I’d say most would have at least 30 shots from their holiday ( of if it’s like my friends then it’s prob 50 they want to show you )

    2 - my scenario - professional photographer .
    Say I shoot a portrait shoot or just one setup from a fashion or lifestyle shoot . Each album will have about 200 shots taken. -From that I normally select (5 star) at least 30-50 to show to client.
    Often the client want to see everything shot So that would be the whole album 200.
    I normally then export out to a Dropbox folder and share that link with client .

    3- students / teenagers on a day or night out - they may shoot 100 shots of their day/ night out , shopping , trying on outfits , selfies , in the pub , at the restaurant , in the club .
    They might select loads 30-50 from the day to share with friends , could be iCloud , could be uploaded to google drive , then post a few to Facebook , Twitter / insta .


    that’s why exporting only 15 is a joke

    I think Lightroom Mobile is great for location shooting ,I’m championing it to all my photo colleagues at the moment .
    -BUT it is not really intuitive for a proper workflow , I’d love it to be.
    And as you asked that question - I doubt that the developers are on the ball with what photographers , amateurs / pros alike really need.

    I’d love to help and be involved more - is there any way I can get direct contact with the UI / development team ?

    Many thanks
    Steve
    B
    blueveek
    Participating Frequently
    November 9, 2017


    It seems that Lightroom Mobile only allows 15 images to be selected at maximum when I try to share them (export). I'd like to be able to export more than 15 images at once.My use case: timelapses on the go. I prefer shooting individual frames and putting them all together into a single timelapse. My old workflow when I was still using Lr desktop (classic) was to edit a single frame, sync settings, and export everything. In the meantime I've tried switching to a fully mobile workflow only using my iPad, and everything is fine and dandy except for this seemingly inexplicable limitation.My horrible workaround: Remote desktop into an always running machine and export my images from a Lr desktop instance. This is terrible.
    K
    Klickflip
    Known Participant
    November 9, 2017


    With Lightroom mobile running on 2017 iPad Pro 12.9” When I export images in a gallery I can only select 15 at a time to save - I often need to export 30-100 at a time. This seems daft , plus because it doesn’t run in background I can’t quickly select another 15 to workaround this problem. Adobe , can we please change this ? Plus when exporting there is only one option for the size , it looks like there ‘should’ be options to select in the image size export / save dialogue box .2048px is fine for previews , but mostly I send 1200px or 1600px for previews , and then export another batch of full size without compression. - we have no options for any of this , can we get some more options please?
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 8, 2016
    I always snap photo with raw format , which mean I need to do color adjustment and convert to jpg format for daily use. I very enjoy using Lightroom software/app , but the bad news only convert maximum 15 files in a time , which is not user friendly
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices