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FeedbackCommunityMember
Inspiring
November 8, 2016
Released

P: Ability to export more than 15 photos at a time

  • November 8, 2016
  • 81 replies
  • 2218 views

Here is our conversation about CS and me
Naveen GK: Hello! Welcome to Adobe Customer Service.
Naveen GK: Hi Yeung
yeung y: Hello
yeung y: i have a question
yeung y: how can I do unlimited dng export to jpg on my iOS and android Lightroom mobile
Naveen GK: I understand that you would like to use Lightroom free trial on ipad. Is that right?
yeung y: Correct
Naveen GK: Let me check and help you with that.
Naveen GK: May I place this chat on hold for a minute or two, while I check the information for you?
yeung y: Of course, thank you
Naveen GK: I'm sorry, Yeung . It's taking time please allow me few more minutes.
yeung y: Please
Naveen GK: Thank you for staying online
Naveen GK: I checked and see that there is no subscription under this account: [removed]
Naveen GK: Since you are using the trial version, I'll transfer the chat to our technical team to check and help you better. Please stay online
yeung y: And also one more question
yeung y: and also when I'm using android Lightroom mobile , For example I have 5 dng files convert to jpg , once I tag the photo from left to right , e.g : 1.dng , 2.dng , 3.dng , 4.dng , 5.dng , the final concert files is not in sequence , like 3.jpg , 1.jpg , 2.jpg , 5.jpg , 4.jpg . Is it normal?
Naveen GK: Yeung, we are from customer service team and our technical team will be able to check and help you with that. Please stay online
yeung y: Thank you so much info: Please wait while we connect you to a representative.info: You are now chatting with Priyank Dubey. Please don’t close the chat window or browser tab since it will end our chat session.
Priyank Dubey: Hello! Welcome to Adobe support.
Priyank Dubey: Please allow me 1-2 minute(s) to review your account details.
yeung y: Thank you
Priyank Dubey: DNG is only available for iOS not for Android yeung y: It's work android as well
yeung y: The latest Version
Priyank Dubey: Allow me one minute
Priyank Dubey: Oh Yes I am sorry it is only for specific Phones support Raw format
yeung y: It's work on iOS and android
Priyank Dubey: I am sorry but can you elaborate what you mean by unlimited dng Export?yeung y: Because I can only export 15 dngs file to jpg every time
Priyank Dubey: What if you try to select more, Are you getting any error?
yeung y: Got the message from the app
Priyank Dubey: What message?
yeung y: I need to run the app now, may be disconnect our conversation yeung y: How can we keep chating ?
Priyank Dubey: You can send the screenshot here
Priyank Dubey: contact us back and refer to case # 0220217102
yeung y: Your file was successfully uploaded: image.png.
yeung y: Cannot click over 15 files
yeung y: It happened any convert not even dng file
Priyank Dubey: There are no such Issue that has been reported
Priyank Dubey: You may try to create another collection and then check
yeung y: Pls wait
Priyank Dubey: ok
yeung y: Pls wait 1-2mins
Priyank Dubey: ok
yeung y: What do you mean another collection?
Priyank Dubey: Allow me some time
Priyank Dubey: okay, I have just checked on my end, You can only export 15 images at a time yeung y: Ohhhhhh
Priyank Dubey: There is no way to increase that Limit
yeung y: Even I join the Adobe plan ?
Priyank Dubey: Yes
yeung y: Both happen android and iPhone ?
Priyank Dubey: Yes
yeung y: It's bad news for some user like me when use iPad Pro to run Lightroom mobile app , when we edit all the raw photo . It's only export 15 images at one time .
yeung y: I like to use iOS system to run your app more than Mac or Windows because of the weight and very convenience
Priyank Dubey: You can sync as many images as you want and Use Lightroom Desktop to Export as many pictures
Priyank Dubey: but Lightroom Mobile is a very light version with only minimum functions
yeung y: I understand your point
yeung y: This is not a big problem for every users yeung y: As I told you I like using iPad to edit the photo when I travel or on the train
yeung y: Hope you discuss your engineer team to get a better performance on next version , nice to talk to you Mr. Bubey
Priyank Dubey: You can also post your suggestions on feedback.photoshop.com
yeung y: Just refer the case #0220217102 to the website?
Priyank Dubey: No
Priyank Dubey: You need to type in your actual problem
Priyank Dubey: case # are for Support only
yeung y: Ok , thank you for your sharing , bye
Priyank Dubey: Bye Bye!
info: Your chat transcript will be sent to [removed] at the end of your chat.

    81 replies

    Show previous replies
    Rick Spaulding -
    Rick Spaulding -
    Legend
    March 15, 2018
    I've merged your post with this thread so it will count as a vote for this feature. 
    K
    kane_porter
    Participating Frequently
    March 15, 2018


    This save/export limit is killing my mobile speed flow on my IPAD Pro. I can import pics great, load to CC great, edit on the move great, then cant export the 300 images i got, unless i do 15 at a time, and event then they don't always come out in correct order. This truly is messing with my workflow. Meaning i have to buy another laptop to do what my Ipad pro already does, minus preset sync of Course which is another Killer.
    Rick Spaulding -
    Rick Spaulding -
    Legend
    March 2, 2018
    Thanks for your input! I've merged your request with this thread to add your vote.
    P
    PandeHermawan
    Participant
    March 2, 2018


    Dear team, I think it will be better if you make batch processing feature in adobe lightroom mobile unlimited. The 15 photos batch processing doesn’t enough for pro photographer especially who shooting event. Thanks
    Antoine HLMN
    Antoine HLMN
    Known Participant
    February 18, 2018
    I totally agree with the previous comments. We are now in 2018 and any « technical » explanation for this limitation is total crap.
    If the background issue were an issue, just prompt a pop up (once) explaining the app has to remain open. People will understand this. At least more than an silly limitation.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 18, 2018
    The fact that I’m limited to 15 photos is reason enough to end my subscription with Lightroom. It severely slows down my workflow and just causes more frustration than what it’s worth. It’s completely ridiculous that the time it takes me to edit is equal to the same amount of time it takes to export. Please fix this problem!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 7, 2018
    Hi all,
    I recently bought an iPad Pro and am very impressed of the performance. Lightroom is also lightning fast and I honestly think that I work faster on the iPad than the computer. For this reason I am thinking of using the LR mobile app as my main app to do a batch of photo enhancement. But unfortunately, with the 15 photos export restriction it makes the workflow not optimised.
    I know you have some technical issues but If you could fix this or find a work around (eg keep the app running in the foreground) It would make the app so much more relevant!
    I still want to thanks the developers for all the other aspect of the app, quite amazing!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 6, 2018
    explain to the engineers why users need to export more than 15 photos? 

    so after a wedding you shoot 2k photos, upload them to you computer, sync in lightroom to edit on your ipad... you choose 300 photos that are ready to export on the ipad, but... only 15 photos at a time. why not select all 300 and export it at one time? 

    i'm using a ipad pro 12.9 2017 version and very disappointed in LR's export capability. 
    P
    PandeHermawan
    Participant
    January 9, 2018


    Lightroom mobile need batch processing feature that can process more than 15 photos. For pro feature, I think it’s very significant. It wasting time if process per 15 photos, because rendering time is not short. Or, you can use new metode, not import photos again, but sync lightroom with camera roll like another app. It more effective. I used ipad pro 12.9 inch 2017 version.
    K
    Klickflip
    Known Participant
    January 3, 2018
    We need options for the output size , as we all have different needs
    - some want to give clients or family full size or to print from , and some want to only output low res for a web use.
    Plus we need colurspace , and tiff / jpg (with compression options )
    Show more replies
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