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Boomer_M3
Participant
July 18, 2019
Released

P: Allow Direct Importing images into iPad with ios 13

  • July 18, 2019
  • 51 replies
  • 1944 views

I'm using Lightroom Mobile (4.3.2) on an iPadPro-2018. I want to import images from an SD card into LR.
Here's my import process:
-Attach card reader to UBS-C port, insert SD card
-Open Files.app and browser to the SD Card
-Select the photos you want to import into LR
-Select "Share" in the lower left corner of the Files.app

At this point, I should be able to select Lightroom. However, the LR option ONLY appears if the number of files is 10 or fewer. More than 10 files and the Lightroom icon does not appear. With this process, no more than 10 images can be imported into LR at a time.

Has anyone experienced this issue? Has anyone found a workaround? And yes, I have reported this to Apple.

Thanks for your feedback.


Peter

    51 replies

    P
    Pierre_G
    Participating Frequently
    January 9, 2020
    Ok. Here is this new Idea post: 
    Lightroom Mobile: Allow Direct Import for videos from an SD card to an iPhone or iPad (that is already possible for photos)
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 8, 2020
    You should create a new Idea post as this post was primarily focused on direct image import. 
    Rikk Flohr: Adobe Photography Org
    P
    Pierre_G
    Participating Frequently
    January 8, 2020
    @8510810 : I see that this conversation / idea is now labeled as « implemented ». But I really need to import (short) videos as well as images. Lightroom allows this when I first use Photos app and then import to Lightroom, but not directly from an SD card. Is this already planned in the roadmap? If not, do I have to open another « idea », or do we have to reopen this idea?
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 7, 2020
    Separate issue

    Please reference the new conversation here: Lightroom iPad crash on import
    Rikk Flohr: Adobe Photography Org
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 3, 2020
    Ok. That is a 2016 iPad Air and should meet specs no problem.

    1. Restart the iPad
    2. Launch Lightroom
    3. As soon as it crashes, restart Lightroom and immediately create a log file. 
    Instructions: 

    iOS Log File
    can be triggered when you  open up the  Lr Mobile settings and  then navigate in to the Help & Support section and long-press (2-3 sec) “Access our Support Forum”-entry and a  diagnostic log will be generated and attached to your local mail client.

    I will send you an email with the instructions where to send. 
    Rikk Flohr: Adobe Photography Org
    Suzanne Mathia
    Community Expert
    Suzanne MathiaCommunity Expert
    Community Expert
    January 2, 2020
    30 gb of 123 used. All software updated. Reinstall ed lr.
    Ipad 9.7" modelA1673
    .....Suzanne Mathia
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 2, 2020
    Ah, I missed this was an iPad. Apologies

    What is the free space on the iPad?
    How old is the iPad? 
    I assume you are on iOS 13.3? Lightroom 5.1 for iPad?
    Have you tried uninstalling and reinstalling the App?
    Rikk Flohr: Adobe Photography Org
    Suzanne Mathia
    Community Expert
    Suzanne MathiaCommunity Expert
    Community Expert
    January 2, 2020
    No crash report. Lightroom just shuts down. Ipad pro 9.7".
    Thanks for responding. I am trying to find a viable way to use ipad while traveling and syncing back to classic via synced collection. It all works except for the direct import issue.
    .....Suzanne Mathia
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 2, 2020
    Suzanne, I find no crash reports from you under the email you've used on this forum. Do you use a different email?
    Do you get a crash report dialog?
    Is the dialog from the OS or Adobe?
    If no dialog then it sounds like a hardware failure - likely memory. 
    Rikk Flohr: Adobe Photography Org
    Suzanne Mathia
    Community Expert
    Suzanne MathiaCommunity Expert
    Community Expert
    December 30, 2019
    With the new update I am unable to import more that about 10-20 raw files before Lightroom crashes. Can cr.2 files from SD card attached via cable. Closes the app completely.
    .....Suzanne Mathia
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