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January 19, 2019
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P: Enterprise/Education Licenses without Storage are unable to use offline-only mode

  • January 19, 2019
  • 127 replies
  • 5833 views

lightroom cc 2019 add photo button greyed out. I cant import photo

    127 replies

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    J
    JosephChan
    Participating Frequently
    December 21, 2022

    Yes I have checked and I am pretty sure my subscription is activated.

    Michael J. Hoffman
    Community Expert
    Michael J. HoffmanCommunity Expert
    Community Expert
    December 21, 2022

    You will need to go to account.adobe.com and sign in to see if your subscription is truly active. Is it possible you activated the gift card with a different Adobe ID?

    J
    JosephChan
    Participating Frequently
    December 21, 2022

    I changed my subscription plan from student plan to a training gift card in last month. However, after doing so, my Lightroom Desktop disable me from editing. I have tried restarting the software, logging out and in my account, removing and re-installing the software. But Lightroom still claim that my subscription has ended.

     

    This problem has troubled me for over a month and my work was affected also... I hope there will be a solution soon...

    hello.Mth.qa
    hello.Mth.qa
    Participant
    August 22, 2022

    Hi

    I just downloaded lightroom and I am not able to upload any photos on it. I am not sure why even though it is a licensed virsion. 

    P
    Phalguni25501906usxt
    Participant
    August 3, 2022

    In lightroom add photos button is not working/ disable.

    need this to be fix as soon as possible,

    C
    CHATKAWIN25473929v30v
    Participant
    August 1, 2022

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      December 16, 2021

      Updating Status

      Rikk Flohr: Adobe Photography Org
      D
      Deanna220198802321
      Participating Frequently
      December 9, 2021

      Thanks so much! I was able to install and run Lr. I appreciate all the help

      D
      Deanna220198802321
      Participating Frequently
      November 30, 2021

      I just purchased Creative cloud and was able to download Ps and LfC but access is denied in lightroom. I was able to get access once but it said the server was down. Please help

      melissapiccone
      Community Expert
      melissapicconeCommunity Expert
      Community Expert
      November 30, 2021

      Do you mean you can't access LR? I can access mine. Can you share a screenshot of what happens when you try and open LR?

      Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
      D
      Deanna220198802321
      Participating Frequently
      November 30, 2021

       

        D
        Derek21976234x38b
        Participant
        November 28, 2021

        I installed Lightroom Version 5 (20211012-0002-q1240ed Build) and now I get an error "Failed to Log in to the Creative Cloud. Your organization account does not include Adobe Cloud storage" every time I start the program. However, Creative Cloud connects to my account and shows Adobe cloud storage of 1Tb.

         

        I have Photoshop 2022 and Lightroom Classic on the same Laptop running Windows 10 Pro (ver 10.0.19044 Build 19044) and they log into the cloud without a problem. 

         

         

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