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Inspiring
January 19, 2019
In Development

P: Enterprise/Education Licenses without Storage are unable to use offline-only mode

  • January 19, 2019
  • 127 replies
  • 5837 views

lightroom cc 2019 add photo button greyed out. I cant import photo

127 replies

Participating Frequently
May 1, 2019
great just sent
Rikk Flohr_Photography
Community Manager
Community Manager
May 1, 2019
Yes, Please.
Rikk Flohr: Adobe Photography Org
Participating Frequently
May 1, 2019
yes - email this log?
Rikk Flohr_Photography
Community Manager
Community Manager
May 1, 2019
Can you see this file: `<USERNAME>\AppData\Roaming\Adobe\Lightroom CC\lrcc_console.log` 
Rikk Flohr: Adobe Photography Org
Participating Frequently
May 1, 2019
windows 10
Rikk Flohr_Photography
Community Manager
Community Manager
April 30, 2019
@334571, are you mac or windows?
Rikk Flohr: Adobe Photography Org
Participating Frequently
April 30, 2019
yes till having the same results
Rikk Flohr_Photography
Community Manager
Community Manager
April 29, 2019
Jason,  you are still unable to create a log file after resetting preferences?
Rikk Flohr: Adobe Photography Org
Participating Frequently
April 26, 2019
tried a couple time still not working.
Rikk Flohr_Photography
Community Manager
Community Manager
April 26, 2019
Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the weird logging behavior continue after resetting the preferences?
Rikk Flohr: Adobe Photography Org