P: Enterprise/Education Licenses without Storage are unable to use offline-only mode

I tried several times - full and mini reports and it just sat for 20 minutes collecting data. it starts generating log then changes to collecting data, then just appears to be processing.

I change my computer (Mac) language system from Chinese to English, then it works. 

I have the same problem on mine for a while.

Thanks for the info Jason and Laura, 
We'd like to get diagnostic logs from you. Go to Preferences>Account and hold down the {Alt/Opt] Key and click the [Diagnostic Log] button. 
Send the logs to:
(email removed)

Also go to Help>System Info... and grab a screenshot of what's there too!

I am able to see the images that I import/upload
thanks

Hi Rikk, I can see the images I've imported and worked on when I click on that link. I can also import images to it and download images from it. 

Greetings again, 

We are still investigating this issue.  For those of you who are on Corporate/Enterprise licenses, if you log in to http://lightroom.adobe.com can you see images there? Can you import images in the web interface?

corporate

corporate

Greetings all,

I have a question for those of you who still experience this issue.  Can you drop a note and describe your license? Is it a normal Photography Program License? Educational? Corporate (Enterprise)?  We've discovered at least one instance of a Corporate license where the issue turned out to be the Corporate Admin controls.  Please reply in to this comment with your license type. 

Thanks!