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P: V8.0 iOS local storage

Forum|Forum|3 years ago
October 18, 2022
22 replies
2961 views

After the upgrade to Lightroom iOS 8.0 on an iPhone 13 Max Pro, even though all images were previously stored locally in full size, on first app run it said it needed to do some "housekeeping" and reindexing, and suddenly now needs to re-download thousands of images (that were previously there, locally, full size). Furthermore, and to make things worse, it seems to be stuck and there is no progress in the sync/download count. The same is happening on my iPad. There should be no need to re-download the albums/images to local storage, and this never happened in previous upgrades.

Why is this happening?

Ideas? Solutions?

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Wurstkrapfen

Inspiring

This makes me dread the upcoming update on Android. Having to babysit thousands "locally stored" photos for redownload as it probably still wont do it in background on its own.

C

Charlie.D

Inspiring

Hello @Wurstkrapfen

To my knowledge, LR Android is not affected. iOS and Android apps are developed by different teams, using different coding frameworks. Expected behavior should be the same, but issues seen on one platform do not necessarily exist on the other platform.

C

Charlie.D

Inspiring

Hello @emoof

Thanks for reaching out to us. While we try to reproduce this problem to investigate further, let me sk some questions to try and understand your sync problem.

Where does the sync status show? Are you talking about how sync status us described when you tap on the cloud icon at the top of the app? Or are you talking about Store Locally sync % shown on your store locally albums?

If it's your store locally albums that are affected, do any of these albums have video inside? We're working on a fix for the next release where videos inside albums stop Store Locally from completing sync. For now the workaround is to remove videos from Stored Locally albums.

If the problem is some kind of more general sync problem, try signing into your same account at lightroom.adobe.com in a web browser. Do you see a "Sync Issues" album? If so, what kind of problems are mentioned?

E

emoofAuthor

Participating Frequently

Thanks for the quick response!

To answer the question in your second paragraph - this appears in both the sync status that appears when you tap the cloud icon, and in the store locally sync % for all the individual albums. I'll try to attach a couple of screenshots.

Yes, it is the Store Locally (in full size on my iphone - I have enough space), and yes, I believe all these albums have videos in them (I didn't check every last one but that seems to be the case). The weird thing is that before the upgrade all these albums were synced with full size local version, and now the local versions seemingly disappeared and need to be re-downloaded.

Moving the videos out of the albums is currently not an options for me as there are too many albums with too many videos. My workflow is that as I much prefer LR's photo/album management to that of iPhotos, I import all photos & videos from the iphone camera roll to LR and mostly delete them in the camera roll, fully depending on LR.

I hope an updated LR CC with a fix comes out soon! (and videos should also be downloaded/synced in full)

Thank You!!

Dave…

Participating Frequently

I just updated my iPad, MacBook and iPhone to the latest release version and I have no problem with either the iPad or the MacBook.

The iPhone on the other hand is continuously syncing with 9 pending? But I have all files locally?

If I click on the cloud icon it says "Storing Album Locally 9 pending"

But it never stops syncing.

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