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Inspiring
August 15, 2017
Released

P: HEIC Support

  • August 15, 2017
  • 77 replies
  • 8525 views

Photoshop does not support HEIC images that are created using the new iOS?? I'm sure Apple didn't keep it a secret. Sounds like another pissing match between Adobe and Apple. Grow up and act like adults and support HEIC. 

77 replies

Participant
March 29, 2023

Adobe, please explain why you need HEVC video extension from MS Store just to load the image.

I have a free image viewer, XnView, which opens HEIC files perfectly, and PotPlayer which opens HEVC videos perfectly, both without HEIC & HEVC extensions from MS Store. 

 

It puzzles me why Adobe paid users must get lower quality software experience than the above free softwares.

Todd Shaner
Legend
May 31, 2021

You need to download and install BOTH the HEIC and HEVC codecs. Downloading just the HEIC codec did not work!

ProDesignTools
Community Expert
Community Expert
December 8, 2020

Photoshop added HEIC support on Windows this morning (version 22.1), relying on the operating system's codecs for this format:

https://helpx.adobe.com/photoshop/using/file-formats.html#HEIFHEIC

https://helpx.adobe.com/photoshop/kb/ps-heic-codec.html

"View and work with HEIF/.heic files in Photoshop on Windows by downloading and installing HEIF and HEVC codecs from the Microsoft Store."

There is one account for all things Microsoft. So your Windows 10 login works in the Microsoft Store as well.

The first codec is free and the second costs 99¢.

Inspiring
December 8, 2020

HEIF/HEIC

Modern camera devices provide the capability to capture HEIF/.heic photos.

    macOS - Photoshop supports HEIF/.heic files running on macOS High Sierra v10.13 or later.
    Windows - To successfully view and edit HEIF/.heic files into Photoshop, download and install both of the HEIF and HEVC CODECs directly from Microsoft.

that´s from the info to the PS 22.1 update.

the HEVC codec on the microsoft store is 99 cent.

that´s the one windows user need to install?

adobe was not able to provide proper HEVC/HEIC support on its own?

you do know that many people don´t have and want a MS store account?

Inspiring
October 31, 2020

Oh it is more than apparently clear Adobe have not picked up this ball yet. I just found the easiest way were all I do is drap, drop, open photohshop (or Bridge) and they are sitting waiting for use. Lightroom is more my thing as I do take way too many images for work to be going in one by one but on the phone.. different story. I use it just for hobby running around stuff

Inspiring
October 31, 2020

"Get a guy to write a script for you" is still a workaround.
Of course I use a third-party batch converter, that's not the point. 

The point is Adobe hasn't solved this issue in three years after many iterations of Photoshop CC and it's annoying.

Inspiring
October 30, 2020

I had a guy write an 'Automation ' in Mac and the image is just a right click and away I go. On PC I have places a 'Drag and drop' I con on the desktop and I loose virtually no time at all. I will say, I own both PC and MAC. My PC I have them bombed to the eyeballs YET my MAC has no issues with big big files even over 1 gig yet all three PC's start to slow, get jerky and at time just crash. Even my old MAc Book pro thats 9 years old can handle it.. not sure why but I will spend the extra not to have the issues I have had.. but across the board, both the MAC and PC deliver my work and keep me going and I am happy with both

Back the our issue.. Get a guy to do a 'Drag drop' on the desktop.. I can't I am not that clever

Inspiring
October 29, 2020

So, I complained about lack of native support for HEIC and Adobe Care directed me to "vote" here. We are at a point in hardware development where it's cheaper to have a top notch Windows machine than an equivalent Macbook but iPhone and iPad are still great options for sourcing photos.

EVERY time a client sends me photos from their iPhone I lose precious time converting them externally before processing in Photoshop. 

How can Adobe shill the hell out of Apple products on MAX 2020 and still keep lagging behind on cross-supporting their formats (facepalm)

Diko.bg
Known Participant
September 25, 2020

Probably more components and functions need to be updated which makes the implementation far more complicated. After all PS Elements is a simpler version of PS. 😉

September 25, 2020

Still no proper HEIC photo support in the windows version of photoshop 21.2.

Why not?

Even photoshop elements 2020 has support for opening native HEIC files on a windows 10 machine, although it to has a flaw since it doesn't import a Depth Map channel if one is in the file.