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Inspiring
August 15, 2017
Released

P: HEIC Support

  • August 15, 2017
  • 77 replies
  • 8632 views

Photoshop does not support HEIC images that are created using the new iOS?? I'm sure Apple didn't keep it a secret. Sounds like another pissing match between Adobe and Apple. Grow up and act like adults and support HEIC. 

77 replies

pafer
Participating Frequently
March 31, 2019
It's incredible that purchase all the years, a license of a "PRO" suit program (about 800 € all the years since Creative suit 3) and Adobe no solve, no solution to convert a simply image called heic, and go to App store, download iMazing HEIC Converter, batch a lot of heic images and convert all to jpg in 2 minutes... and FREE!!!Seriously Adobe??!!!

 Now, you can explain that purchase a license or a patent use, is too expensive and bla, bla, bla... and I & my "customer journey" in Adobe, is a big Pain...

Thanks Adobe to do this effective support to your "customers"

I'm an historic client  from freehand, flash, action script... and now heic... how many more Adobe? I really think now, that choose Adobe apps is a wrong choice... 

Two years ago... and today is the Adobe response: Nothing for your customers
vladko13
Participant
March 5, 2019
It is strange this is still an issue, 2 years after this format is adopted by Apple. And it is not an Apple proprietary format - it seems it will be the next JPG. So not supporting it is not serious.
Inspiring
January 17, 2019
Pfff, having the same trouble. I've owned Apples since the IIe and PC's since IBM's first pc, then the XT, then AT, etc... Apple has ALWAYS BEEN BEHIND.... except in Marketing. My favorite (sigh) was the beautiful clear mouse I got with my dual cpu G4 I needed for audio mixing. No scroller, just one button.  Can't have that scrollpad that the PC's already had for a couple of years as it might take away from the beauty of that sleek mouse. Of course they finally gave way and added the scroller to the mouse a couple of years later... again behind the times.  They wow the younger folks with form before function... always.  Me? I like function before form as I need to actually get work done. Time to stop being fancy Apple and just keep up.

Inspiring
January 7, 2019
January 2019 and I am hitting this roadblock as well as someone airdropped me some HEIC pictures.  Um ...  need HEIC support in my expensive Adobe products, people!!   Support it in PHOTOSHOP and CAMERA RAW please!!   My Windows 10 with the latest update supports viewing HEIC in windows Photos app.  Time for Adobe with its $$$Billions$$$ to get on board, that's why we pay the big prices, it's supposed to be the best, not second place lagging behind a free Microsoft app!
Inspiring
August 31, 2018
MANY teams count on Adobe products being cross-platform for Apple and Windows! HEIC SHOULD open in any latest version of PhotoShop. I have Creative Cloud and updated my PhotoShop this morning when I came across a HEIC photo file sent in from a team member in the field. Very disappointed to see the error message, "Camera Raw does not support HEIC on Windows." Boo!
ProDesignTools
Community Expert
Community Expert
November 28, 2017
HEIC is the file format name Apple has chosen for the new HEIF standard – and actually, with the new CC 2018 release that came out last month, "Photoshop now supports Apple's High Efficiency Image Format (HEIF)."

https://helpx.adobe.com/photoshop/using/whats-new.html

Note that at this time, the format import is only available on macOS 10.13 (High Sierra).
Inspiring
October 23, 2017