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June 19, 2014
Released

P: Menu too small on Windows high res display

  • June 19, 2014
  • 346 replies
  • 8850 views

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

346 replies

October 23, 2014
Lucy they say upgrade to CC 2014 but even when you do that, it doesnt fix your problem. They recommend that you use a 200% scaling. Thats would be fine if you want to fix photoshop a little but if you dont mind to deal with giant everything else.

Chris is an expert on this. He can explain it better
October 23, 2014
do you know if windows offers anything over 200%? Maybe 400% might work better

nice solution Chris
October 23, 2014
Phil good luck getting an answer from these guys.

I seriously cant tell what they are getting paid for? I am guessing not answering customers problems. Good job you two. Chris and Jeffrey
October 23, 2014
Gabriel I am going back and forth here for so long and I havent seen any solution provided by Adobe.

Great customer service.
October 23, 2014
200% UI scaling. Right. And make everything else gigantic.
lol nice answer chris. You should get a raise
October 23, 2014
William you are not the only one. My company paid for 5 licenses of master collection cs6 and we upgraded to 4k monitors. adobe products are basically unusable.

I am asking for an update and the two people who are responsible for this forum management, Jeffery Tranberry and Chris Cox, in another forum recommended to upgrade to CC 2014. But apparently their recommendation does not even solve anything

I am disappointed I am not getting smart answers from those who are in charge of this forum.

And apparently Adobe doesnt care or listens to its customers.
October 23, 2014
This comment is for chris cox.

So you probably remember me from the other forum and my complains. As far as I remember you mentioned I need to upgrade to CC 2014 to solve my issues with high resolution displays.

As I read more here, it is clear that your recommendation does not solve my problem. It seems that you dont even know your own software company that you are working for. Your title in this forum is "Sr. Computer Scientist" so maybe people expect a more smarter answer.

Seriously? Are you recommending to go as high as 200% scaling to fix the small menu text problem? adobe products are not the only software people use on their PCs.

You are saying make everything gigantic but dont worry about everything else. as long as our software looks fine then there wouldnt be any problems.

You are missing the point and the fact that why people are using high resolution monitors. If they want to make everything too big, this would kill the whole purpose of using a high resolution monitor. They might as well go back to a 1920 by 1080 resolution.

How about some smart answers that actually helps people who paid and purchased your company's software?

REALLY
October 23, 2014
William, I am going back and forth with adobe about the same problem I am having, and the same people who are actually managing that forum manage this one as well. I am telling them the same thing and their only answer is to upgrade to adobe CC 2014 and by upgrading the UI on high resolution monitor is going to be fixed. Apparently that is not going to fix the problem because you have cc 2014 and it is not usable.

it is upsetting that adobe doesn't care about its customer and what they are saying. In my opinion they need to give your money back.

I paid over 2 gran for adobe cs6 master collection and I use 4k monitors at work and we cant even use their product because the menus and everything on the screen is ridiculously small.

Shame on adobe for misleading its customers.
funkotronic13
Participating Frequently
October 10, 2014
Run PS in 256 color mode? Really?
abbas zakeri
Participating Frequently
October 10, 2014
Abbas Zakeri less than a minute ago
HI
If you have 2 photoshop in system you have this problem run old verstion and run photoshop cc2014 then close old phtopshop and clos photoshop 2014 and find photoshop.exe on location then right clik on icon select compatibility chek mark run whit win 7 and chek mark run 256 color then chek mar run 640 clik ok and open yor photoshops
mr.abbaszakeri@gmail,com