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Participant
July 24, 2011
Released

P: Support scalable user interface UI for high resolution monitors

  • July 24, 2011
  • 886 respuestas
  • 15125 visualizaciones

I'm using a high resolution monitor(2560x1600). As a result, all the the toolbar fonts and menu fonts are small and hard to see. I do not want to lower the screen resolution as this would defeat the purpose of this monitor.. Will the new CS6 have the ability to increase font sizes to accommidate Hi-Res monitors?

Thanks

Ron Acevedo

886 respuestas

Inspiring
February 17, 2015
Francisco, in response to your question "Why is ado[b]e still selling cs6 since they wont ever support high res monitors?" I shall say they sell because they want more profit while hoping their CS6 customers won't speak up or complain.
Inspiring
February 17, 2015
You are desperately trying to state irrelevant facts. The relevant fact is that:

The Adobe Photoshop team has FAILED to provide its CS6 customers with proper UI scaling feature supporting high resolution displays.

This is the fact that is relevant to this thread. There are countless facts (such as "Photoshop was created in 1988 by Thomas and John Knoll" but stating irrelevant facts in attempt to cover up a failure in customer service is fallacy.

I should mention that I generally love Photoshop, and this is why I am so disappointed with such carelessness of Adobe. Customers have a right to be supported, and when I bought Photoshop CS6, high resolution monitors have had been around for a year or so, which means your Photoshop team either failed to detect this problem or they did not care if customers wished to be able to read Menus without a magnifier!
Inspiring
February 17, 2015
The Photoshop team added UI scaling at 200% on Windows in Photoshop CC 2014.
If you have an older version, then you don't have that feature.

Just the same as a 1985 Toyota does not have a 2015 hybrid engine. Older products do not get features introduced in newer versions.
Inspiring
February 17, 2015
I guess the correct answer, which does not exist at the top of the topic, would be: "No, Adobe does NOT offer a solution to fix this problem of CS6 on Windows; instead, Adobe advises customers to get Photoshop CC 2014."

Please note that a solution to fix something in Photoshop CS6 for Windows is DIFFERENT from a solution in Photoshop CC 2014 for WIndows, and it is also DIFFERENT from a solution in Photoshop CS6 on Macintosh!

Am I not right?
Inspiring
February 17, 2015
The correct answers are marked at the top of the topic.
The UI Scaling feature for Windows was added in Photoshop CC 2014. Photoshop CS6 only has UI Scaling on Macintosh.
Inspiring
February 17, 2015
Too many comments here (some irrelevant) with no straightforward correct answer, so I hope I get one asking it:
I run PS CS6 on Win 7 with DPI 200% and 2560x1600 display. The row of Menus on the top of Photoshop interface has too small fonts (although when dropped down are large enough, thanks to my 200% DPI):


My Photoshop CS6 has no "Experimental Features" under Preferences, and Photoshop UI is set to Large(st).
Is there a working update/solution available to fix this? If yes, CLEAR link/description (no CC related solutions, only CS6 related solutions please)?
Legend
February 13, 2015
Great. Thanks!
Participating Frequently
February 13, 2015
Hi Jeffrey, I took care of it. Adobe Customer service credited my card with the CS6 price after I inactivated it. Then I purchased 1 year on the CC. Thanks for looking into this. BTW I used the Edit/Preferences/Experimental features /scale UI 200% seems to work for my system.
Legend
February 13, 2015
Hi Scott, we have enough info. I'll have an agent contact you.
Participating Frequently
February 13, 2015
I appreciate that Chris. Do you need any additional information from me to facilitate this?