Photoshop 25 on Monterey - Upgrade Suggestion and the 'Real' Issue!

Forum|Forum|2 years ago
September 22, 2023
4 replies
221 views

Hello Forum Expert and Adobe (itself),

When I downloaded/installed PS 25 on my iMac running the latest version of Monterey, I received a suggestion to upgrade to Ventura. My post is based on this suggestion, and this is more of a plea to Adobe than anything else. I thought this would be the best place to post...

Ventura is all shiny, beautiful, and has a few fancy tidbits that make it more like iOS. However, for photographers, especially those of us who have been doing this for a while and have large external libraries containing years of labor, it throws a massive curveball by either deliberately making external drives slow or not fixing the issue.

Simply put, accessing large external drives via Ventura and Sanoma beta versions is an absolute nightmare due to extreme slowness.
I have multiple 6/8TB external spinning drives and a few 1/2TB SSD Drives in Journaled, Ex-Fat, as well as APFS formats, and they all become painfully slow with Ventura. After wasting too much time, most of us have rolled back to Monterey, and the total endeavor wasted a total of two weeks in my case.

Here's the lengthiest and most useful thread about the issue

So, Adobe, please continue to support Monterey for a while, at least until the Ventura bugs are resolved.

Cheers

macOS

S

StruckbyLightAuthor

Participant

You are actually right...
I had to wait nearly 30 min a 6TB drive to load up after being indexed.
Never waited more than 30seconds to access a floppy drive! 🙂

Dinilhttps://www.struckbylight.com/

S

StruckbyLightAuthor

Participant

Thank you, Jane.

Are you from Adobe by any chance?

I understand that Apple may not address this issue anytime soon. Some of us on the linked thread have reported the problem to Apple through their official portal, but they haven't even acknowledged the receipt of the reports!

The last time something like this happened was when the first iteration of 27" iMacs had intolerably uneven brightness levels across their displays. Apple were dismissive to start with, but only acted when I provided them with brightness level measurements.

Eventually, they allowed me to exchange my iMac/s until I found one I could live with.

This time, I'm not sure what to do. My machines are just out of warranty, and the hassle of meeting with a genius at the genius bar isn't worth when I know they cannot fix it.

Yes, I've rolled back to Monterey, and the problem is gone!

External drives on even the USB 3 connections are fast enough to handle 4K videos for editing.

I can somewhat understand Apple disregarding us. That's why I thought of letting Adobe know that many of us have been affected.

Well, I’m sort of sure they already know it, but what prompted me was the upgrade suggestion by Photoshop.

That suggestion hinted that in a month or two, we might see a message that would read, "Your operating system does not support this version of Photoshop."

Photographers are the people who use Photoshop/Lightroom, and they are the ones with large external drives.
We cannot access them via Ventura and Apple doesn't seem concerned about the issue, and Adobe is hinting that we 'must' upgrade.
What a conundrum!

I know this issue will be resolved in a few months, one way or the other.
Therefore, my request to Adobe was not to throw us under the bus - until that time!

Wasn't the very first version of Ps developed for the Macintosh Plus?
If nothing goes right, we at least have the option to roll back to any point we like within the last 36 years...!

Dinilhttps://www.struckbylight.com/

Jeff Arola

Community Expert

Yeah imagine everyone's surprise when our 2001 Power Mac G4 Quicksilver running OS X Tiger 10.4.11 with a USB 2.0 card was faster transferring files than our shiney new 2022 Mac Studio running macOS Ventura🤔 🤔