Server infrastructure support

With the advancement of cloud and VDI technologies it would be nice if Adobe started to support server infrastructure including testing enterprise GPU cards. I've read through https://helpx.adobe.com/in/enterprise/using/creative-cloud-deployment-on-vdi.html and have had tickets in the past where support has given best efforts but have been unable to get very far. We are hosting our own Citrix infrastructure but will soon be expanding into Azure. We have multiple issues with some Creative Cloud products that if fixed could greatly improve our users' experience.