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Participating Frequently
January 24, 2023
Open for Voting

How about focusing on making this the most rock solid editing platform

  • January 24, 2023
  • 33 replies
  • 1966 views
Stop finding new gimmicks that hardly anyone uses, yes they are a bit of fun but before you make those, focus on making Premiere the most rock solid editing platform the world has ever seen. Please do this before everyone including myself, start to migrate to resolve. I really don't want to learn another editing package but I need stability in my life. I'm giving it another 12 months.

33 replies

JonesVid
Community Expert
Community Expert
January 24, 2023
...there are some sensible comments in this thread Adobe Premiere Pro team - so if you have been doing some work behind the scenes to improve stability, then it would be worth your time outlining what improvements you are making to your customers.
This is after al, not a one way User Voice Forum is it ?
DarrenManden
Known Participant
January 24, 2023
Can I also add to this: Regularly respond to UserVoice posts on bugs.

More often than not, bugs are posted, and there is absolutely zero communication from Adobe. If we're lucky enough to have someone chime in, it's typically once with some non-committal response, and that's it. Gone for literally years.

Good support is ludicrously important, which makes it genuinely baffling as to how the Premiere Pro support can be this terrible.
Known Participant
January 24, 2023
In PP 14.x releases their introduced more bugs than ever i guess. Lots of new features i like to try but in the end i always fight against basic problems with features again and again. How do all those hollywood editors can work with this buggy software ? i wonder how their able to ship/get stuff done when constantly fighting with such bad quality. Do Adobe write unit tests so that their get evidence that things no break in large code bases ?
jasondecker
Known Participant
January 24, 2023
THIS THIS THIS THIS THIS
Inspiring
January 24, 2023
Here here Joel, spot on. It's beyond frustrating to have to step around these new "features" that pander to the influencer market over professional video editors. Aren't there enough gimmick video editing packages out there? Or is that where that big consumer dollar lies...

At the end of the day, if each release was an enhancement, not a terrifying 6 months of wait-and-see, then I could see the benefit of the perpetual licence. But right now, I'm wondering what my subscription pays for if only to live in a version a couple of years old to ensure stability...
Participant
January 24, 2023
AND STILL NOBODY CARES....
ADOBE! WAKE THE **** UP!
USMPCo
Known Participant
January 24, 2023
Andy Adkins says it well. PRIORITIZE STABILITY and everyone will spread the word. You'll have more subscribers than you know what to do with.
Known Participant
January 24, 2023
I'm killing time waiting for a project to "load" - ie, mysteriously access my (very fast) drives and horde my (very fast) cpu for several minutes while locking me out of doing any actual work. I think I've got a few more minutes, so I'll chime in.

I've already started migrating work I would normally do in Premiere to Resolve. It's going ok but I'd rather Premiere just work. Every update I see a lot of bug fixes that I'm sure other people are happy about, but they never address these foundational usability and scalability issues. It's become a very painful platform to use professionally for large projects, and I'm sad about that. Sometimes I get mad, today I'm just sad.

So...Adobe, PRIORITIZE STABILITY. Yes, we know that's vague, but there are so many stability/performance problems it feels futile for us users to wack-a-mole each one here on uservoice. The wack-a-moling is kinda your job cause they're your stupid moles. It seems obvious to most of us that you have some systemic stability problems and that is what we are saying we're getting really tired of. There are basic problems that have been reported for years, and if anybody there was testing the software rigorously they'd have know about it. We throw good money at this every month and you have people you pay good money every month to test the software and make the software more stable. From the customers point of view something isn't adding up about that arrangement.
Inspiring
January 24, 2023
This has been suggested before, and they closed it. Clearly Adobe seems to not prioritize stability over new fancy features. They seem fixated on these new features while Premiere is a mess of bugs and instability. The IT department where I work has given up, they cannot figure out why Premiere crashes so often. They have changed computers, reinstalled Windows, tweaked system settings endlessly, and Premiere and After Effects just keep on crashing.
JonesVid
Community Expert
Community Expert
January 24, 2023
I think the code base for such a program encompassing all those funmctional blocks could be a bit difficult to manage. I think the focus on this post is trying to improve QA process on Premiere Pro releases - please.
With Premiere Pro it is ensuring the basic foundation is strong across a selection of MAC/PC Windows environments (wherever possible - not easy I accept that)
But I don't want my house painted a fancy colour if the foundations are going to crumble