dear Kevin, I am not sure if classifying as an "Idea" for now is going to bring back a feature that has been culled. I think this is more a topic to bring up at the next team meeting at Adobe/Premiere, and to see what it takes to bring it back.

Atmosphaeres

Participant

Can you please link to the new post in the ideas forum? That way we will make sure that we find it quickly and can vote for it. Thanks Kevin!

R

rorym26170881

Participant

Hi Adobe,

Please maintain immersive tools. 360 Video is not going anywhere and we use it in a variety of workflows from game design to VR Experiences to creation of regular 16:9 videos.

Thank you!

HughHou

Participant

Please Adobe. Bring the immersive workflow back in the latest Adobe Premiere. This is one of the very popular tools in the Adobe workflow for immersive video production - or soon-to-be Spatial Video. The development team should spend more time on optimizing these features instead of removing them. I am a YouTuber who makes tutorials on this topic: https://youtube.com/hughhoufilm - we have close to 145K immersive editors who rely on these tools every day for their creation - please do not ignore us. Thanks!

J

joergeng84239194

Known Participant

Dear Adobe team,
myself and my company are producing 360 video for 12 years now. please maintain the VR environment for the current and future versions of premiere.

P

Project360

Participant

I agree with Joergen, you need to maintain the VR environnement or 360 people move to Resolve

Kevin J. Monahan Jr.

Community Manager

HI @cgpost and @dhl1,

I got your message. I researched your issue and a developer said that some of the immersive video toolset had been removed but nothing had been announced around that, which was an oversight. I am still not 100% clear on the issue, yet, so I offer my apologies for that. I will continue looking into it. If you like, I can move this discussion to the bug reports forum. Let me know if you'd me to do that for you.

In the meantime, free to contact assisted support for continued assistance with this issue. To contact them directly, do the following:

Make sure to sign into your Adobe account. Allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.
Click here: https://helpx.adobe.com/contact.html?rghtup=autoOpen. This will automatically open the chat window.
Type "Agent" in the chat box to be connected to a live agent.
When you get an agent, ask to be connected to the video queue. These are agents that are specially trained to handle issues related to digital video and audio.

I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

dhl1

Known Participant

Hi @Kevin-Monahan,

Thanks for the update. Yes, please continue to investigate this issue. It may be related to a similar problem that's been discussed in the After Effects forum since 2021:

https://community.adobe.com/t5/after-effects-discussions/adobe-immersive-environment-button-gone-in-2021-where-was-it-moved/m-p/11905755#M16559

@Rameez_Khan was looking into this on the After Effects side. AFAIK there has been no progress so far.

I think it's fine to leave this discussion here unless you think moving it to the Bug Reports Forum will bring it more attention. Your call.

Since 360 effects and viewing modes are availiable in Premiere Pro, I think it makes sense to keep Immersive Environment working. I'm sure all 360 creators would agree. Would love to see this fixed in both Premiere and AE. Thanks again for your help!

best,

--David

Kevin J. Monahan Jr.

Community Manager

Hi @dhl1 - David,

Thanks for the message. I read through that thread. The teams likely have usage stats on the tools, so that may explain why they might be focusing efforts on other things while keeping the tech intact.

I will keep an eye on the immersive video issue and will connect with the product team on it.

You mentioned Rameez Khan. Unfortunately, he is no longer with Adobe. I can pass along the issue to my counterpart @nishukush17152937, who can advocate for you in the AE side of things.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.

Community Manager

Hi @cgpost,

Thanks for reporting this issue. I'm checking on it now for you.

All the Best,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

C

cgpostAuthor

Inspiring

Thanks for checking this out. As I said, no Adobe Immersive Environment in PP24.

I have PP23 on my computer. It still has the Adobe Immersive Environment selectons in Preference/Playback and under the wrench icon. However when I turn AIE on in wrench I get The hardware and software required for AIE cannot be detected. Please check your configuration and try again.""

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