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Inspiring
December 18, 2025
Open for Voting

Premiere Help not helping

  • December 18, 2025
  • 4 replies
  • 236 views

When I choose 'Premiere Help' in the Help menu, I get a web page, where the search bar finds results in documentation of Adobe apps, in stead of Premiere specific information.

 

Please restrict the search bar to the app from which the help request is invoked.,

4 replies

Stan Jones
Community Expert
Community Expert
December 19, 2025

@Fergus H,

 

I agree with Ann. And every time I use this, I think I must be missing a PR only search box.

 

I'm in the Beta at the moment, and this is the link it uses; I snipped the massively long token in case it has identifying information:

https://helpx.adobe.com/premiere/desktop.html?mv=product&mv2=pr#access_token= [snipped] &token_type=bearer&expires_in=86399996

 

It goes to this page:

PR Help Page from App Beta 26_1_1_4.png

I see only one search box, which clearly says "Search Adobe Help" (not PR help). And if you don't know what you're looking for, using the options to the left is unhelpful.

 

Searching for "mask tracking" gives this page, with 2 results each for PR and AE, and one each for Speedgrade and Premiere Elements.

PR Help Search Mask Tracking.png

Stan

 

Ann Bens
Community Expert
Community Expert
December 18, 2025

OP probably means when you use the search bar within the Premiere Pro Help it leaves that page and opens a webpage with all the adobe apps. It does not stay within the PPro help itself.

Say I want to know something about keyframes: it gives you a list of solutions for Pr, Ae, Elements, Animate.

I find this behavior quite annoying, hence the Google search, which usually brings me straight into the Pr help and the correct page.

 

 

 

Fergus H
Community Manager
Community Manager
December 18, 2025

@Jaydude-wb would you mind sharing the link that the Premiere Help menu option takes you to? For me, it is this one: https://helpx.adobe.com/premiere/desktop.html

 

Are you seeing something different? 

 

Regards,

Fergus

Ann Bens
Community Expert
Community Expert
December 18, 2025

That is a whole different department that handles the Help

it's a pita to use.

I use Google to find stuff in the Premiere help.