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Participant
Sep 19, 2026 4:54 PM UTC
Open for Voting

Subscription related issue

Subject: Request to link mobile number to account for active subscription

Dear Support Team,

I have purchased a subscription using my mobile number, but I am unable to activate or use it on this app. The app currently only allows logging in or applying subscriptions via Email ID, and there is no option to link or use a mobile number.

Could you please help me link my mobile number to this account or migrate my active subscription so that I can access the benefits?

Thank you

Aadesh Meena 

 

[personal information removed by moderator]
 

    1 reply

    jane-e
    Community Expert
    Community Expert
    Sep 20, 2026 11:52 AM UTC

    ​@easygoing_life605b 

    Which Adobe application are you using?

    Jane

     

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