Hi Theobromin,
Thank you for reaching out.
This issue was resolved from the backend. It should work after relaunching and then waiting for some time in the same version 24.002.20687. The other users have confirmed it is resolved for them.
However, as the issue still occurs on your, could you please try once reinstalling the application using the steps suggested below:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html). -Reboot the machine -Install Adobe Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
Let us know if the issue still occurs. We will get this checked.
Thanks,
Meenakshi
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