Hi larry_6074,   Thank you for reaching out.   PDF encryption is the process of scrambling a PDF's content into an unreadable format, while password protection is a security feature that uses a password as a key to unlock access to the document. For more information on securing PDFs in Acrobat, please refer to the information in the following document: https://adobe.ly/46lOy9b.    Feel free to let us know if you have any questions.   Thanks, Meenakshi ... View more

Hi KSInchcapeAU,   Thank you for the information.   I suggest you check this behavior with the Acrobat Sign Enterprise support team. We checked that you have an Adobe Acrobat Sign Enterprise service plan. Please get in touch with our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3K1ajDP.   Let us know how it goes.   Thanks, Meenakshi ... View more

Hi revigas_3732,   Thank you for reaching out.   When creating a PDF form or adding form fields in Acrobat, please confirm whether you are using the Acrobat Sign form option. Please share your steps and what happens when using that form in Acrobat Sign. It would be helpful if you could share the screen recording so we can check it.     Please also refer to the information in the following help document: https://adobe.ly/3JWNktA.  Check if that helps.   Thanks, Meenakshi ... View more

Hi shraddha_8504,   Thank you for reaching out.   We have checked your account with the email address you used to sign in on the community page. It shows that you have a free account. The integration feature is available with the Acrobat Sign Enterprise plan.    If you have an Acrobat Sign Enterprise account with an alternate email address and have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/47Z9mWD.   For information on Acrobat Sign Integration, refer to the following help document: https://adobe.ly/46kX602.   Thanks, Meenakshi ... View more

Hi julio_9437,   Thank you for reaching out.   As you have started the trial from the Google Store, please refer to the information provided under "From Google Play Store" in the following help document: https://adobe.ly/4m7GUoA.    Thanks, Meenakshi ... View more

Hi STC_HOkes,   Thank you for reaching out.   You may try the Custom Workflow feature in Acrobat Sign. Please refer to the information in the following help document: https://adobe.ly/4nl0bnw.  Check if that helps.   We checked that you have the Acrobat Sign Enterprise plan. If you need any help with the Workflow feature, please reach out to our Acrobat Sign Enterprise support team. You may contact them using the steps in the following help document: https://adobe.ly/469l8Lk;   Thanks, Meenakshi ... View more

Hi syed_tahseen_5866,   Thank you for reaching out, and sorry about the trouble caused.   If you are referring to adding a signature to a document that has already been signed, it is not possible. Once the document is signed, it is encrypted for security reasons, and you cannot make any further changes. If you wish to add the signature, try the workaround. Print the file to Adobe PDF and select the print as image option under the Advanced tab in the print window. You may refer to the steps suggested in the following help document: https://adobe.ly/46drwkT.    Thanks, Meenakshi ... View more