Issue with Date Format Validation on Adobe Sign Webform (Mobile)

[CityReach36532637nfmn]

I created a webform template on Adobe Sign with data validation set for the YYYY-MM-DD date format. However, when users fill out the form on mobile devices, the date field opens a calendar picker instead of a text input. The issue is that the selected date automatically formats as YYYY/MM/DD, which does not match the validation rule I set (YYYY-MM-DD). As a result, the form fails validation, preventing users from submitting it.

Has anyone else encountered this issue? Is there a workaround to ensure the date picker respects the YYYY-MM-DD format or a way to modify the validation rule to accommodate mobile formatting? Any insights would be appreciated!

[JR Boulay]

[MOVED TO THE ACROBAT SIGN DISCUSSIONS]

[Meenakshi Negi · Accepted solution]

Hi CityReach36532637nfmn,

Thank you for reaching out.

Please refer to the information provided in the following help document: https://adobe.ly/4iLZcue. Ensure that you are using the correct steps to add the form field.

Let us know if you need any help.

Thanks,

Meenakshi