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February 11, 2025
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Issue with Date Format Validation on Adobe Sign Webform (Mobile)

  • February 11, 2025
  • 1 reply
  • 298 views

I created a webform template on Adobe Sign with data validation set for the YYYY-MM-DD date format. However, when users fill out the form on mobile devices, the date field opens a calendar picker instead of a text input. The issue is that the selected date automatically formats as YYYY/MM/DD, which does not match the validation rule I set (YYYY-MM-DD). As a result, the form fails validation, preventing users from submitting it.

Has anyone else encountered this issue? Is there a workaround to ensure the date picker respects the YYYY-MM-DD format or a way to modify the validation rule to accommodate mobile formatting? Any insights would be appreciated!

Correct answer Meenakshi Negi

Hi CityReach36532637nfmn,

 

Thank you for reaching out.

 

Please refer to the information provided in the following help document: https://adobe.ly/4iLZcue. Ensure that you are using the correct steps to add the form field.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

1 reply

JR Boulay
Adobe Expert
February 11, 2025

[MOVED TO THE ACROBAT SIGN DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
March 13, 2025

Hi CityReach36532637nfmn,

 

Thank you for reaching out.

 

Please refer to the information provided in the following help document: https://adobe.ly/4iLZcue. Ensure that you are using the correct steps to add the form field.

 

Let us know if you need any help.

 

Thanks,

Meenakshi