Hi kurt_7681,   Thank you for reaching out.   Please refer to the information in the following help document: https://adobe.ly/4j2Wj8x.    We checked that you have an Acrobat Sign individual plan. As per your service plan, you will get the option only to set the application language. The option to set the language for the email message will not be available in the settings.    Let us know if you have any questions.   Thanks, Meenakshi ... View more

Hi Harrison38818265u106,   Thank you for reaching out.   There is no setting that can make all the form fields set to required by default.  We checked that you are using the Adobe Sign Enterprise plan. Please contact the Acrobat Sign Enterprise support team to see if it can be done on the backend. You may contact them using the steps in the following help document: https://adobe.ly/41QNWHH.   For more information on fields in Acrobat Sign, refer to the following help document: https://adobe.ly/3DXPIO4.    Thanks, Meenakshi ... View more

Hi Charles35187031vhbx,   Thank you for reaching out.   Please enable the option "Download and Sign with Acrobat" in the sender's account settings. If it is not enabled, the recipient will not receive the option to sign with Acrobat.  To check, refer to the steps suggested below:  - In Acrobat Sign account, go to Account > Account settings > Digital Signatures.   - Mark the box for "Download and Sign with Acrobat" - Click on the Save button at the bottom.  For more information, refer to the following help document: https://adobe.ly/3QS9QE2.    Let us know if you have any questions.   Thanks, Meenakshi ... View more

Hi Ourspot Outdoors,    Thank you for reaching out.   We checked your account and see that you have an Acrobat Sign individual plan. The option that you are looking for is available in the Acrobat Sign Enterprise plan. For more information, refer to the following help document: https://adobe.ly/4l7HzY4.  Check the screenshot below for reference:     It is not possible to make any changes via JavaScript in Acrobat Sign.    Let us know if you have any questions.   Thanks, Meenakshi   ... View more

Hi mukul_5594,   Thank you for reaching out.   We checked your account with the email address used here in the community. There is no active account listed under that email address.    If you have an Acrobat Sign Enterprise account with an alternate email address and have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3XyMU0p.   If you have a developer account, you may contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information. Please refer to the following link to contact them: https://adobe.ly/4iDKxBL. You may use the Contact Us button for Adobe Sign Solutions under the team tab.   For information on Acrobat Sign Integration refer to the following help document: https://adobe.ly/3XssiHa.     Thanks, Meenakshi   ... View more

Hi Jessica354830939zdf,   Thank you for reaching out.   Once you cancel the Acrobat Sign transaction, you must initiate a new transaction to get all the signatures. Once the document is canceled, the signatures are not validated.    You might try replacing the respective signer if any recipient cannot sign the document. Please refer to the information in the following help document: https://adobe.ly/3FHzJUQ. Check if that workflow helps.    Let us know if you are referring to a different scenario.   Thanks, Meenakshi   ... View more

Hi caring_Aura1584,   Thank you for reaching out.   We need to check the account entitlement as you get the error message. Could you please share the Adobe ID (email address) used for the account in the private message? It will help us check the account details and determine what might be causing this behavior. You may send a private message using the envelope icon at the top right corner of this community page.   Let us know if you have any questions.    Thanks, Meenakshi       ... View more

Hi jiteshone,   Thank you for reaching out.   We checked that you have an Acrobat Sign individual plan. The integration feature is available with the Acrobat Sign Enterprise service plan. For more information on integration, refer to the following help document: https://adobe.ly/4hS8rZh.  To know more about the Acrobat Sign plans available, you may refer to the information on the following page: https://adobe.ly/3DPJ0cQ.   Let us know if you have any questions.   Thanks, Meenakshi ... View more

Hi Brian - Blue Earth County,   Thank you for reaching out.   In Acrobat Sign, you can share the user's account to view all the agreements. For more information, refer to the information in the following help document: https://adobe.ly/4hKLoze.   We have checked that you are using the Adobe Sign Enterprise plan. You may contact them using the steps in the following help document: https://adobe.ly/4j3ky6G.   Let us know how it goes.   Thanks, Meenakshi ... View more

Hi sgp_4149,   Thank you for reaching out.   The attachments are attached at the end of the signed agreement after the signature process is complete. There are no other options for receiving the attached document. For more information on the file attachment field, refer to the following help document: https://adobe.ly/4iUkg1X. To learn more about the web form, check the following help document: https://adobe.ly/4iT6NYc.    You may share your suggestion with the team on this via the following page: https://adobe.ly/41RpnsV.    Let us know if you have any questions.     Thanks, Meenakshi ... View more

Hi All,   Thank you for your patience.   Please try updating the application to the latest optional update version. In Acrobat, go to Help > Check for updates. After updating the application, try rebooting the machine. Then, check if you can view the PDFs without any issues.   For more information on the latest optional update, refer to the following page: https://adobe.ly/4iwHevU.    Let us know how it goes.   Thanks, Meenakshi ... View more

Hi All,   Thank you for your patience.   Please try updating the application to the latest optional update version. In Acrobat, go to Help > Check for updates. After updating the application, try rebooting the machine. Then, check if you can view the PDFs without any issues.   For more information on the latest optional update, refer to the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.    Let us know how it goes.   Thanks, Meenakshi     ... View more