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akxh_5
Participant
May 29, 2026
Question

Airtel user: Unable to redeem LinkedIn Premium benefit — "Not eligible / select regions" error

  • May 29, 2026
  • 41 replies
  • 609 views

Hi @Rose DV @Tarun Saini

I'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.

  • Adobe Express member since 2026
  • Never had LinkedIn Premium, not even a free trial
  • Adobe benefits page shows the offer as redeemable for me
  • Based in India

Could you please help resolve this?

    41 replies

    jane-e
    Community Expert
    Community Expert
    June 6, 2026

    @akxh_5 

     

    Read this page from LinkedIn:

    https://www.linkedin.com/help/linkedin/answer/a7737016

     

    Note that they detail why some might not be eligible. They also say to contact Adobe Customer Care if the link doesn’t work.

     

    “If your redemption link is not properly working and you are unable to redeem the LinkedIn Premium benefit, please contact Adobe at https://helpx.adobe.com/support.html for support.”

     

    Jane

    Jerry16
    Participant
    June 6, 2026

    Yeah Me Too !

    I am also facing the same issue !

    pratikk-
    Participant
    June 6, 2026

    @Rose DV @Tarun Saini

     

    I'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.

     

    Adobe Express member since 2026

    Never had LinkedIn Premium, not even a free trial

    Adobe benefits page shows the offer as redeemable for me

    Based in India

    Could you please help resolve this?

    Dashingbro
    Participant
    June 6, 2026

    Same issue here

    Prime13
    Participant
    June 6, 2026

    I have subscribed to adobe creative cloud and facing similar issues while redeeming LinkedIn premium on my account. I never had a Linkedln premium for that account before and received the following message “You are not eligible for this promotion”.

    Tarun Saini
    Community Manager
    Community Manager
    June 5, 2026

    Hi Everyone,

     

    Thank you for your patience here - I apologize for the delay, especially since this has been ongoing for a while.

    I want to be transparent that we're still working to get clear answers on this from the LinkedIn side, and these things can sometimes take longer than we'd like. Please know it hasn't been forgotten and is being actively looked into.

    I don't have a confirmed update to share just yet, but I'll follow up here as soon as I do.

     

    Regards,

    Tarun

    Sameerkh8
    Participant
    June 5, 2026

    Sir i have adobe express from Airtel premium 12 month but I'm unable to redeem LinkedIn offer it's showing error 

     

    NotMrEdit
    Participant
    June 5, 2026

    Guys any update? ​@Rose DV ​@Tarun Saini 

    Aaravb1
    Participant
    June 4, 2026

    @Rose DV @Tarun Saini

     

    I'm getting the error "You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions." when trying to redeem the 3 free months of LinkedIn Premium from my Adobe benefits page.

     

    Adobe Express member since 2026

    Never had LinkedIn Premium, not even a free trial

    Adobe benefits page shows the offer as redeemable for me

    Based in India

    Could you please help resolve this?

    Abhinav_LinkedIn
    Participant
    June 3, 2026

    CFBR. Same issue. Airtel !! 
    Hope you’ll help ​@Rose DV 😊