Can't play back 4k RED footage in real-time
I am facing some serious issue with my new machine to play back realtime 4k RED footage. I keep getting frames drop within couple of secs. I reported this to the customer care and they reverted with a stupid reply without even knowing my hardware details. The reply is as follows:
"
Hi Prashant,
I hope you are doing well,
As far as I can understand the concern you are having regarding the 4k files to have a real time playback in Premiere pro . there is no 100% surety that the Premiere pro can give you a real-time playback.
In your case, you can use the proxy workflow which is design for such conditions
Please check the link below and follow the same
https://helpx.adobe.com/premiere-pro/using/proxy-workflow.html
Regards
Bhaskar Das
DVA Support
"
The only reason I bought creative package was it was realtime.
I hand picked this config so that it can play realtime 4k. PP 2015.3 was able to play. Why can't the new one?
My hardware:
i7 6900k processor (tried both 3.2 and 4.0 GHz) with water cooler
64 GB Corsair RAM
Quadro p4000
X99 ASUS workstation E motherboard.
850 watt Corsiar RM power supply
1TB samsung 850 pro hard dial
Also 8 TB RAID 0 (zero) hard disk.
It's connected to LG widescreen 34 inch Wide screen monitor and 4k 10 bit monitor
I have been using premiere since Premiere 6 5 (before CS and Pro series). But this time it's turning into a big disappointment.
I have tried every possible thing from reinstalling windows to checking all preferences. Any help will be appreciated
[Moderator note: moved to best forum]
