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Known Participant
February 1, 2018
Question

I dont blame you...

  • February 1, 2018
  • 1 reply
  • 1016 views

stevedross  wrote

I guess I'm looking for some finality before I request a refund from my vendor.

I dont blame you... we have been SCREAMING at Adobe on this issue for months now and they are clearly not giving two hoots. Ask for your money back and I would try the free copy of HitMovie because Adobe are ruining stuff and charging more for ruined stuff... Reeks of Apple behavior.

    This topic has been closed for replies.

    1 reply

    Inspiring
    February 1, 2018

    I just received a call from the tier 2 of the Elements team. He said that there will be

    no Dolby support for Elements 2018. They took that out and have no plans on

    putting it back in, at least not into Elements 2018 (version 16) unless they get

    a lot of complaints about it.

    He also that this may be the same for future Elements versions, but wasn't 100% sure.

    This may not be an issue for some folks, but when you're a small nonprofit with a great deal

    of money in 20 video cameras that only record Dolby, it unfortunately is a big deal for us.

    I'm waiting to here from CC 2018's tech group about the future of Dolby.

    So there it is.

    glaustin
    Inspiring
    February 1, 2018

    What I do not understand is this: Pr is supposed to be a professional programme. Dolby is a professional/ industry standard for audio in video. So how can they push Pr as a pro NLE with such an important piece missing???

    Legend
    February 2, 2018

    Dolby is a professional/ industry standard for audio in video.

    As a delivery format, yes.  And you can still deliver Dolby audio, either with plug-ins or separate programs.  We were lucky enough to get free stereo Dolby encoding for a while.  That's now gone and we must once again pay for it.

    As a capture format, I would only consider .wav files as "professional".