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Participant
October 21, 2024
Question

It definitely feels like there's a lot of Adobe side excuses being made - (UI font size issue)

  • October 21, 2024
  • 26 replies
  • 2109 views

It definitely feels like there's a lot of Adobe side excuses being made to
justify taking a feature away that a lot of people needed in service of yet
another addition that most people weren't asking for. Adobe sometimes feels
like a company that is amusing itself with new toys more than servicing
their userbase with long LONG requested but not headlining grabbing
features.

    26 replies

    Ann Bens
    Community Expert
    Community Expert
    October 27, 2024

    I think Adobe underestimated the amount of users that used the (internal engineering tools) to change font size.

     

    Mod note: Edited for content

    R Neil Haugen
    Legend
    October 24, 2024

    Passive whatever? Weird comment, to me. But again, everyone is always different.

     

    And none of us is "everyone". What about that is passive aggressive is beyond me.

    Everyone's mileage always varies ...
    R Neil Haugen
    Legend
    October 24, 2024

    One thing I am painfully aware of that many others don't seem to be ... we are each one users out of several million daily users.

     

    And every other user ... every other user! ... works very differently than we do.

     

    Many of those several million for instance clearly love most of the new options, and would heartedly disagree with labeling them wasted effort. Including the UI changes.

     

    When they mangled the UI colors back during 24,x, a Facebook pro editors group I'm on was as incensed as many on this board. Several of the other old curmudgeons went to the new schema options for like Vibrant and whatever, just to prove how awful everything about that design change was.

     

    But instead ended up posting that they loved the new options. What? Yep.

     

    I've got a long, long list of things in color, and a few in graphics, that would really up Premiere's capabilities. The devs even agree with me.

     

    But ... they also point out, that maybe 0.2% of the user base would ever notice, let alone use them. So ... ain't gonna happen.

     

    What ticks me off is they're probably right on that. So my beloved, beautiful requests, will languish forever.

     

    It does keep me at least somewhat humble, I suppose. But jeepers, not one other users sees this app like I do ... huh.

    Everyone's mileage always varies ...
    Participant
    October 24, 2024
    Passive aggressive superiority aside, none of that changes what has been
    said.
    XilburQost
    Inspiring
    October 24, 2024

    If you'll look at the latest Premiere bug reports you'll see a variety of issues associated with the release of 25.0, including, inexplicably, the sudden inability to import native PSD files. Some of these issues are marked "Fixed" in 25.1, but no ETA on its release. More evidence 25.0 was released prematurely. 

     

    Sadly, the sudden loss of Premiere's font size workaround is not considered a bug because it was never officially a feature in the first place.

    R Neil Haugen
    Legend
    October 21, 2024

    That was clearly a specific response to a different user, which had in parts very little to do with the very solid point OF the OP's original post.

     

    What I was objecting to, didn't. Read the whole thread. 

    Everyone's mileage always varies ...
    Inspiring
    November 7, 2024

    Does anyone care at adobe about the extra stress on our eyes?  This is ridiculous and After Effects is even worse!

    How could this go by unnoticed?  The font is way too small! 

     

    Mod note: Edited for content. Please do not disparage other human beings on these forums, including Adobe employees. Thanks.

    R Neil Haugen
    Legend
    November 7, 2024

    It's been noted hefore. "They" don't tend to use UHD monitors for anythingwith text on it. So even a 32" monitor will, at 100% scaling, have text around twice the size of a UHD monitor.

     

    So it's not been to the engineer understanding, something a user can't easily fix if they think it through.

     

    Most users don't realize the implications of using UHD monitors for UI purposes though. That with the finer pix field, you fet equivalency of smaller text on screen.

     

    So it's been a slog to get them to change something they think the users could fix themselves, with a "wiser" monitor choice.

     

    Like so many things, user understanding is different than engineering and devs. Bringing that divide is often not easy.

    Everyone's mileage always varies ...
    XilburQost
    Inspiring
    October 21, 2024

    "Making comments about a variety of things can really weaken your main point, if the other comments are well ... not solid, perhaps."

     

    The title of the OP states the issue while everything else contributes to keeping the OP "alive." Adobe knows precisely what the issue is; they've just chosen not to address it.