Abnormal Reader window borders on Windows 10

Forum|Forum|2 years ago
July 5, 2023
1 reply
1560 views

I've noticed for some time that my Adobe Reader reverts to Windows 7 style borders after some time using it. Usually happens after I alt-tab from fullscreen applications. But I observe the same problem in my work laptop, without any fullscreen app. After sometime using it, the borders get wrecked.
After reading
https://community.adobe.com/t5/acrobat-reader-discussions/abnormal-reader-window-borders-on-windows-11/td-p/12582670
I turned off Sandbox Protections, to no avail.

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi Ricardo29694345h2y2,

Thank you for reaching out.

This issue was addressed in the June update release. Ensure that you are using the latest Acrobat version. For more information on recent updates, please refer to the following help page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

Please confirm the Acrobat and OS version numbers on your machine.

Thanks,

Meenakshi

J

Jason34220577uaxo

Participant

This has not been fixed and is still an issue with adobe acrobat 23.008.20421.0

This seems to be long standing issue now. Why not fix it?

Meenakshi Negi

Community Manager

Hi Jason34220577uaxo,

Thank you for reaching out.

The issue was addressed in the June update. If you are still experiencing similar behavior, please share more information on what happened. We will get this rechecked.

Share the OS version and the screenshot. It would be helpful if you could share a screen recording.

Thanks,

Meenakshi

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