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C
Conrad226574727zcv
Participant
January 19, 2022
Question

Acrobat Reader gets automatic update and then won't print.

  • January 19, 2022
  • 1 reply
  • 289 views

This is happening to all my users. I uninstall Reader, run Acro Cleaner, restart, reinstall, run a test print and it works properly for a while, but then it gets an automatic update and the user can no longer print. For one user, I have had to run the above procedure 4 times today for just one user.

 

Something is broken and it needs to be fixed ASAP. I support over 80 users so this is unacceptable.

 

Please help....

Conrad

    This topic has been closed for replies.

    1 reply

    C
    Conrad226574727zcvAuthor
    Participant
    January 19, 2022

    P.S. This all started happening on 1/14/2022.

    L
    Louis22764197ifai
    Participant
    January 21, 2022

    Hi,

    Same problem is happening here :

    https://community.adobe.com/t5/acrobat-reader-discussions/unable-to-print-from-adobe-reader-dc-after-automatic-update-from-32-bit-to-64-bit/td-p/12688889

    A temporary solution has been posted by someone.

    It's working for us, but not very well, if you want to try.

     

    Have a nice day

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