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Patricia M5FFC
Participant
February 7, 2021
Answered

Acrobat Reader 'poster' option greyed out

  • February 7, 2021
  • 12 replies
  • 87062 views

Hey all, 

I'm trying to print a sewing pattern from acrobat reader, which has to be printed as tiles using the poster page sizing option. But when I go to print, the 'poster' button is greyed out and I can't click on it. I've got the latest version and everything and the file is specifically meant to be printed this way. Any advice?

Thanks!

    Correct answer defaultqjpz3qt6zpua

    In the print "Advanced  Print Setup" dialogue box, make sure that "print as image" is not checked.

     

    12 replies

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    D
    defaultqjpz3qt6zpuaCorrect answer
    Participant
    March 31, 2021

    In the print "Advanced  Print Setup" dialogue box, make sure that "print as image" is not checked.

     

      T
      Tim VHT
      Participant
      May 23, 2022

      this solved it for me.

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      February 8, 2021

      Hi Patricia,

       

      Hope you are doing well and sorry for the trouble. As described the Poster button is greyed out.

       

      Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF and check if the option is active or not?

       

      Please try to repair the installation (Windows Only) and see if that works. Go to Help > Repair Installation and reboot the computer once.

       

      If it still doesn't work, please try to turn off the protected mode for testing (Windows Only) and check. Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at startup', Turn off the Protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer.

      Note: Please turn on the security after testing to avoid any security risks.

       

      If it still doesn't work, please try to reset the preferences to default as described in the help page: https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

       

      Regards

      Amal

      C
      Charissa36166349edbi
      Participant
      March 19, 2024

      Hi, I there a fix for this issue yet?

       

      I did everything you have suggested. Even the ones that assume that wasted my time because it assumes I'm using a full paid version which I cannot use because adobe has swapped to the individual-unfriendly subscription method. And if for some reason this function ( the sole one I want to use) is not available in the free reader version then It would be nice if your website or version infomation said so. 

       

      Another person using Sonoma, not beta, (M2 chip) who can't use poster printing or turn off the 'print as image' option because they are greyed out.

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      March 20, 2024

      I'm having the same issue too. Is there anyway they can fix this?


      Hi there

       

      Have you tried turning off the 'Print as Image' option, as described in the correct answer? 

       

      Let us know how it goes.

       

      ~Amal

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