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Participant
December 18, 2020
Question

Acrobat Reader unable to open older files

  • December 18, 2020
  • 3 replies
  • 1418 views

What do I need to do to open older files that Reader is unable to open?

I am using the current version of the software.

I get this error:

 

 

What has caused this to happen?  Did it happen as the result of a Reader software upgrade?

This topic has been closed for replies.

3 replies

JR Boulay
Community Expert
Community Expert
December 21, 2020

"How does you use this when the file can't be open?"

==> https://documentcloud.adobe.com/link/home/

Acrobate du PDF, InDesigner et Photoshopographe
JR Boulay
Community Expert
Community Expert
December 19, 2020

"There is no way to attach a file. Please advise."

==> https://helpx.adobe.com/acrobat/using/sharing-pdfs.html

 

Acrobate du PDF, InDesigner et Photoshopographe
Bernd Alheit
Community Expert
Community Expert
December 19, 2020

How does you use this when the file can't be open?

Bernd Alheit
Community Expert
Community Expert
December 18, 2020

Can you share one of this files?

Participant
December 19, 2020

There is no way to attach a file.  Please advise.

Bernd Alheit
Community Expert
Community Expert
December 19, 2020