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Participant
October 16, 2021
Question

Adobe Acrobat Reader DC crash when attaching module to provide the dylib path for my etoken

  • October 16, 2021
  • 2 replies
  • 725 views

I followed this other thread [adober-reader-dc-crashing-because-usr-lib-libcrypto-dylib] and I successfuly removed the DC/Security/ASPKI key from com.adobe.reader.plist and indeed it solved my initial crash problem. However when I'm attaching the PKCS11# module under Preferenes->Signature – Identities & Trusted Certificates-PKCS11# Modules and Tokens it crashes with the following: 

Process:               AdobeReader [1050]
Path:                  /Applications/Adobe Acrobat Reader DC.app/Contents/MacOS/AdobeReader
Identifier:            com.adobe.Reader
Version:               21.007.20099 (21.007.20099)
Code Type:             X86-64 (Translated)
Parent Process:        ??? [1]
User ID:               501

Date/Time:             2021-10-16 19:28:57.688 +0300
OS Version:            macOS 11.6 (20G165)
Report Version:        12
Anonymous UUID:        51BEDDD0-ABCA-D200-7E33-E0ABFF0D9FA5


Time Awake Since Boot: 1700 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
/usr/lib/libcrypto.dylib
abort() called
Invalid dylib load. Clients should not load the unversioned libcrypto dylib as it does not have a stable ABI.

...it seems that I get the same error as the initial crash problem. NOTE: the dylib provided path for the module is valid and correspond with the token's issuer manual. What seems to be the problem here? I find it quite frustrating because I'm unable to sign my documents for 2 weeks now.

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2 replies

gabrielp94722178
Inspiring
November 4, 2021

I'm having the same problem... I'm really frustrated with Acrobat. It's been more than a month now.

 

Any updates on this?

JR Boulay
Community Expert
Community Expert
October 16, 2021

MOVED TO THE ACROBAT READER FORUM

Acrobate du PDF, InDesigner et Photoshopographe