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foysalAhm3d
Participant
April 15, 2017
Question

Adobe Acrobat Reader DC installation error

  • April 15, 2017
  • 2 replies
  • 1225 views

i can't install adobe acrobal reader dc. It says error 1305 that is it show a path from my computer and told verify that the file exists and that you can access it. somebody please help me.

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    2 replies

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    April 15, 2017

    Hi foysalAhm3d,

    Please refer the troubleshooting steps provided here: Error 1305 when you try to install an Adobe product | Windows

    Check if it helps.

    If that does not work, try running the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and restart your system.

    Then try to install Adobe Acrobat Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution

    Let us know how it goes.

    Regards,

    Meenakshi

      F
      foysalAhm3dAuthor
      Participant
      April 16, 2017

      Thank you meenakshin83966505​ .  I had another PDF app installed & after removing that app it installed without any error . Thanks for the support.

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      April 17, 2017

      Hi foysalAhm3d,

      Glad to know that issue is resolved now.

      Let us know if you need any help.

      Regards,

      Meenakshi

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 15, 2017

      [moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader]

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