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Inspiring
August 30, 2024
Answered

Adobe Acrobat Reader is *incredibly* slow & keeps hanging - AGAIN!!

  • August 30, 2024
  • 28 replies
  • 47218 views

Since the release 24.003.20054, Adobe Reader is AGAIN running slow again opening documents

 

Does anyone know why Adobe Acrobat Reader is so *incredibly* slow & keeps hanging please?

I keep getting the 'not responding' message; have to close it down & try again.

Documents load *really* slowly, if at all!

I have a fast PC with 32 GB of memory, so that shouldn't be the problem...

 

The previous 'fix' at here no longer works !!

Any ideas on speeding it up please?

Correct answer i fm34168167

When I updated to Windows 11 Pro v 24H2 Build(26100.2454), the problem (for me) no longer occurs.

 

Whether its the OS upgrade or something Adobe have fixed I can't really say

28 replies

Participant
September 18, 2024

Are there any updates?

Inspiring
September 18, 2024

No

Participating Frequently
September 11, 2024

I may have discovered a way to solve this issue. I noticed that after opening up Adobe, it was showing 70 recent PDF files in history. I clicked the box to select all of the history items and then cleared them all out. I closed and reopened and now Adobe is no longer crashing and is working correctly again. Give this a try and see if it works for you. It worked for me.

Inspiring
September 11, 2024

Doesn't work for me.

Participating Frequently
September 11, 2024

Darn 😞 It is still working for me. Hopfully Adobe can address it sooner then later.

Participating Frequently
September 11, 2024

Can confirm that after updeate to 2024.003.20112 64-bit, the issue presists. After looking closer at it, it seems as thought it might have something to do with the free trial screen that pops up on the left hand side. As the software unfreezes once this comes up, which is strange to me. Hopfully this can be fixed soon.

Inspiring
September 11, 2024

STILL THERE IN RELEASE 24.003.20112!!!

Participant
September 10, 2024

I am having the same issue from many weeks now. I have updated to the latest version and problem persists. 

 

Fixing the setup partially works sor some time. 

Participant
September 10, 2024

We also have the problem since the last 3-4 versions. The employees are already annoyed 😕😕

Participating Frequently
September 6, 2024

I am having the same issue with this version as well on Windows 10 systems. (Adobe Acrobat 24.003.20054)


Participant
September 5, 2024

we are also verifing that the same issue applies for version  24.003.20054

Participant
September 6, 2024

Same here with al lot of win 11 machines.

Participant
September 6, 2024

Same issue here, for both 64 and 32 bit installers. Not responding on launch, can take a minute or longer of waiting for it to resolve itself. Engaging with window during this time can cause a full crash.