Does anyone know why Adobe Acrobat Reader is so *incredibly* slow & keeps hanging please?
I keep getting the 'not responding' message; have to close it down & try again.
Documents load *really* slowly, if at all!
I have a fast PC with 16GB of memory, so that shouldn't be the problem...
Any ideas on speeding it up please?
Maybe Adobe you coudl do so?!
Hope you are doing well and sorry for the trouble. As described the application is slow and loading the files takes long time.
Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download the file to your computer first and then try to open it and check.
What is the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. Go to Help > Check for Updates and reboot the computer once.
You may also try to turn off the protected mode for testing (Win Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable protected mode at startup' Turn off the Protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer once.
Note: Please turn on the security after testing to avoid any security risk.
Also try to reset the Acrobat preferences as described in the help page - https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... and see if that works.
If it still doesn't work, please try to create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.
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MOVED TO THE ACROBAT READER FORUM