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Participating Frequently
October 2, 2025
Question

Adobe App Stays Open After Quick print

  • October 2, 2025
  • 3 replies
  • 3470 views

As of today 10/02/2025, after doing a "quick print" from my Outlook email, the adobe app stays open and on my screen after printing. I do quick print many times a day from my email and this is so annoying and a hassle. I've checked for an update and there are none right now, must be a bug. Please fix this! Thank you

3 replies

graham1983
Inspiring
February 12, 2026

Anybody got anywhere with this yet ? My issue is sporadic, sometimes quick print does what it says and just prints, other times Adobe flashes up on the screen then goes away [this still takes time to happen and I print just about all our 100’s of Purchase Invoices from emails] and then Adobe will just stay open so I need to close before next print. My only apparent cure is to repair the installation to get back to just a quick print, suggesting a glitch somewhere is being repaired but it comes back all too often.

Participant
October 7, 2025

Same problem here. Even with Acrobat minimized, Quick Print just brings it back up.

Participant
October 7, 2025

Same here.   This just started too.   Fix it please!!!

AnandSri
Community Manager
Community Manager
October 8, 2025

Hello!

 

I hope you are doing well, and thanks for reaching out.

 

Could you please share more details about the issue? Is this issue happening with the latest version of Acrobat Reader: 25.001.20756 Planned update, Oct 01, 2025

Please provide the following information: the current version of the operating system on your device, the Outlook version, printer details, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Ensure that you select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.

 

Thanks,

Anand Sri.

creative explorer
Community Expert
Community Expert
October 3, 2025

@bethany_5182 try this... Close all instances of Adobe Acrobat Reader (check your Task Manager to be sure). Force quit any instances if ncessary. Manually open Adobe Acrobat Reader once (not through Outlook). Immediately minimize the open, blank window to your taskbar. Now, try your Quick Print from Outlook. The thought is having an already-running instance of the application prevents the Quick Print action from trying to launch a new full-screen window, instead using the minimized process and then simply closing the file it just printed, leaving the minimized window out of your way.

Also, you can even look at your settings of the Print & Scanners. Find and click on the printer named Adobe PDF. Click the Manage button, and then click Printer Preferences. In the Adobe PDF Printing Preferences window, ensure you are on the Adobe PDF Settings tab. Look for a checkbox labeled, 'View Adobe PDF results,' UNCHECK this box. Unchecking it tells the printer driver not to automatically open the resulting PDF (or the application window) after a print job is sent. https://community.adobe.com/t5/acrobat-discussions/how-to-stop-adobe-from-opening-automatically-after-printing-to-pdf/m-p/14275931

m
Participating Frequently
October 3, 2025

I tried the first suggestion, didn't work 😞

Tried to look for Adobe in printers and scanners, Adobe isn't an option. Just my actual printers.