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Johan_Massyn
Johan_Massyn
Participant
March 9, 2026
Answered

Adobe Printer's default setting changes back to "letter" instead of staying A4

  • March 9, 2026
  • 40 replies
  • 2047 views

I use Adobe Printer as my default PDF printer, but as soon as I print a document the Adobe Printer’s default paper size settings revert back to “letter” in stead of staying on A4 after it was saved.

 

      Correct answer Meenakshi Negi

      ​

       Hi Scotty_Oz,

      Thank you for reaching out, and sorry for the trouble caused.

      Please confirm if the document prints in letter size. If you have not tried printing, please try to confirm. We are just trying to confirm if it is an issue only with the size visible in the print window after making the changes.

      Try changing the paper size in the Page Setup option in the Print window of Acrobat. Here are the steps to follow:

      • Open the PDF in Acrobat.

      • Click on the Print icon.

      • In the Print window, locate the Page Setup option at the bottom left.

      • In the Page Setup window, select “A3” from the Paper size drop-down menu.

      • Click on the OK button to save your changes.

      • Adjust any other settings as needed, and then try printing again.

       



      Let us know how it goes.

      Thanks,

      Meenakshi

      40 replies

      Show previous replies
      djbats
      Known Participant
      June 5, 2026

      Has anyone found a working solution for this? I have the same problem, Acrobat defaulting to Letter size.

      Anand Sri Bhattacharya
      Community Manager
      Anand Sri BhattacharyaCommunity Manager
      Community Manager
      June 5, 2026

      Hello ​@djbats 

       

      I hope you are doing well, and thanks for reaching out. We’re sorry for the trouble you had.

       

      Have you tried the suggestions shared in the thread? What happens when you try those steps? Do you get any error message?

      Are you on a Windows or Mac machine, and what is the version? What is the version of Adobe Acrobat installed? 

      Please ensure you have the latest version of Acrobat installed on the machine: Version: 26.001.21563. Planned update, May 18, 2026. Check for any pending updates by navigating to Menu > Help> Check for Updates. Install the updates, restart the app and the machine, and try again.

       

      We’re here to help, just need more info.

      Regards,

      Anand Sri.

      Michael_Rosenstein
      Known Participant
      June 6, 2026

      This is my Acrobat version.

      justlearnskills
      Community Expert
      justlearnskillsCommunity Expert
      Community Expert
      May 12, 2026

      ​@Michael_Rosenstein  May I suggest you ‘save’ your settings as a ‘print setting’ so it becomes one your ‘Presets’?

      I have a few on my end…
       

       

      m
      Michael_Rosenstein
      Known Participant
      May 12, 2026

       

      Michael_Rosenstein
      Known Participant
      May 12, 2026

      I always use one of the predefined Acrobat settings (Smallest file size).
      It doesn’t matter if I create my own setting, it will anyway reset to default “Standard”.
      The paper size I choose will reset to “Letter”, too.

      AndrewTheScot
      AndrewTheScot
      Participant
      April 25, 2026

      I have exactly the same problem with Adobe Acrobat Reader (64-bit) defaulting to US letter size rather than A4. My printer is set to use A4 paper as I am in the UK and all setting reflect this.

      The instructions to change the Printing Preferences of “Adobe PDF” under Printers & Scanners fails because “Adobe PDF” is not an available option.

      Clearly Adobe Acrobat Reader (64-bit) has a default of US letter size built in to it. Where exactly is it and how do you change it?

       

       

      justlearnskills
      Community Expert
      justlearnskillsCommunity Expert
      Community Expert
      March 14, 2026

      ​@Johan_Massyn To make A4 the permanent and go-to-default-size, you have to change it at the "system" level, not the "app" level. Here is the move:
       

      1: Printing Preferences (Search Menu > Printers & Scanners > Adobe PDF > Printing Preferences > Adobe PDF Settings Tab). Change "Adobe PDF Page Size" to A4.

      2: Advanced Settings Inside that same Preferences window, click the Advanced button. Under "Paper/Output," ensure the "Paper Size" is also set to A4.

      For more details, https://helpx.adobe.com/acrobat/desktop/print-documents/set-up-and-print-pdfs/pdf-printer-settings.html and https://helpx.adobe.com/acrobat/desktop/print-documents/set-up-and-print-pdfs/page-size.html

      m
      Allan223255622mtk
      Allan223255622mtk
      Participant
      April 16, 2026

      Hi

      I have done the above changes, but my PC keeps on changing back to size letter. :-(

      I have been in contact with Adobe support 4 times, but they take over the screen, and just reinstall the program. And when this don’t work, tell me that it’s a Windows issue??

        Michael_Rosenstein
        Known Participant
        May 12, 2026

        I have the same issue. Adobe PDF printer settings always reset to default, not only paper size.
        Cusiously, some time /Acrobat versions ago it wasn’t the case.

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