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Participant
November 10, 2021
Question

Adobe Reader Blank Dialog Box and faded application

  • November 10, 2021
  • 1 reply
  • 305 views

Using Adobe Acrobat Reader DC version 2021.007.20099 64bit.  Basic functions that result in a dialog box appear blank.  For example, trying to rotate a document, a blank dialog box appears.  If I attempt to sign a document, click add signature, the entire application fades to black and requires a force close.  I've tried uninstalling/reinstalling and this has not helped.

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1 reply

Participating Frequently
November 10, 2021

I faced similar problem as well which was reported today and I have tried troubleshoot it with methods suggested from this forum. Unfortunately none of it work and highly suspect a bug might triggered this issue. Hopefully someone from Adobe will look into it.

https://community.adobe.com/t5/acrobat-reader-discussions/adobe-acrobat-reader-dc-hang-with-save-edit-features/m-p/12512983#M337344